DVLA - Pretty good service! - tack
Sent my registration form off a week ago as I have moved address. Since moving address I thought "what the heck, fancy a new car too" So, chopped in the current model on Saturday only to realise reg' is at DVLA and there is a postal strike. Called DVLA this morning, they answered the phone within 1 ring, spoke to a human who told me it had been done, was in the post. Now that is what I call good service. I was expecting at least 20mins of key pressing and robots telling me I was 2010th in the queue.
DVLA - Pretty good service! - Sim-O
I've never had anything other than good service.
I have always had stuff, V5's etc, sent promptly in the post, never had anything lost (unlike the Passport office), when I emailed about an enquiry, always had a prompt reply that explained more than the basic, and in the local office here even got a smile from the person other side of the counter (unlike the post office).
The only time I thought they had a problem it turned out the numpty I bought the car from didn't post the V5.
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Aim low, expect nothing & dont be disappointed