I recently bought a one year old Ford Cmax Titanium X from my local Ford dealership and have been unable to resolve a problem of misting headlights. They mist up after a run if the car is parked in rain or is washed, or it’s a cold day. It seems that moisture in the units evaporates when the car is in use and then condenses on the cold surface of the lens.
The dealer was persuaded to change the units under warranty, I’m told they were swapped from another new car, but this has not resolved the problem.
I’ve corresponded with Ford Customer Relations at Daventry and they accept the dealers report that there is no fault. They defer to each other saying that the other is the technical expert. I meanwhile don’t see this fault on other cars of similar age and they cannot explain why my car should have the problem. Is there an answer to this problem? I’d appreciate your advice on how to resolve it.
(Like the column and website – best around)
Regards
Howard Bishop
Bath
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