In my experience salespeople do their best to explain the terms and conditions, but there must be a case for a standard, straightforward set of Ts and Cs which cover the essentials but which everyone can understand.
You'd think so, wouldn't you?
It would be quite funny if vast amounts of public money hadn't been wasted regulating consumer credit for years on end, with no benefit whatsover as far as I can see - most borrowers are utterly clueless in managing money, and successive regulators' responses have been to tie more and more regulation around lenders when what is needed is a bit of education.
Just one of a few helpful documents issued by the FCA ahead of taking over from OFT in regulating credit.
www.fca.org.uk/static/documents/policy-statements/...f
A mere 600 pages, this is fairly typical of the self-perpetuating guff that anybody engaged in the industry has to wade through.
It follows consultations on the FCA's proposals. I commend it to you, and I'd be interested to know what you think when you've read it all.
I would draw your attention to the feedback at 2.10.14G on page 119 of the pdf, to the effect that the prescribed method of explaining agreements to customers, the SECCI (Standard European Consumer Credit Information) could be made a lot easier to understand but would be illegal.
But the real gen is all in the 'source book' the CONC.
fshandbook.info/FS/html/handbook/CONC
An easy read, I'm sure you'll agree.
Credit is a basically simple thing that has been complicated beyond belief by the application of several thousand civil servants over many decades. Few things are more regulated, or less clear as a result.
Edited by Manatee on 09/08/2014 at 00:26
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