In December, I booked and paid for a long-stay parking spot at Liverpool Airport. When we arrived in the pitch dark at 5.45 in the morning there was a driver standing at the entry barrier saying he had driven around for 20 minutes and was unable to find a space.

I drove around for 15 minutes and like many other drivers I couldn't find a space and, because of the time, parked behind another vehicle on yellow hatched lines. We were not causing any obstruction and I explained this problem at the information desk inside the airport.

A month later I received a £100 fixed penalty notice from Vehicle Control Services for parking outside designated boxes on private land. I appealed explaining there were no spaces available and have just had that rejected but, as a "goodwill gesture" it has been reduces to £60.

I'm assuming I entered into a contract with the car park firm to provide a parking space. None was available. I believe the parking firm was in breach of its obligations and failed to provide a space that was identifiable. Am I right and do you reckon I have any chance of success?