Dealer has only offered a new PCP instead of letting me reject my faulty car - is this fair?

I have a 66-plate Volkswagen Golf 2.0 diesel DSG, which I purchased new. The car has had numerous faults including a new media unit and software fix, drivers side airbag failure, occasionally stalling...

When does the cam belt on my car need changed?

I own a 2013 Volkswagen Golf 1.4 with 65,000 miles on (mostly long distance, motorway journeys). I'm getting differing opinions as to when is the best time for cam belt change (plus water pump). I want...

Which insurer offers the cheapest insurance for new drivers?

Where can I get the cheapest insurance? I'm struggling to get a Volkswagen Golf insured for less than £200 per month.

I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value?

I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...

My new car was faulty, but is now apparently fixed - should I keep it or reject it?

I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken to a Volkswagen main dealer and I was supplied with...

Does the water pump need changed with the timing belt?

My 2013 Volkswagen Golf 1.4 TSI needs needs a new timing belt this year. Should the water pump be done at the same time? My local garage has told me the the water pump isn’t driven by the timing belt....

My new car was wrongfully advertised as having DAB radio - can I claim compensation for mis-selling?

I have just bought a very nice Volkswagen Golf from a Volkswagen dealership, which cost £9750. When advertising the car, the first selling point was that it had a DAB radio (a £150 extra).Two days after...

Why is water soaking the footwells on one side of my Volkswagen Golf?

Yesterday I discovered water ingress in the front and back near side footwells of my Volkswagen Golf. Recently we have been having problems with condensation in the car, but presumed it was just because...

Golf diesel with 36000 on clock - a good buy for covering 8000 miles per year?

Just seen a 2016 golf 1.6 diesel with 36,000 on the clock being sold in a Volkswagen Lookers branch for about £12500. Do you think it is worth it? I only cover about 8000 miles a year.

My airbag didn't go off in a serious accident - are Volkswagen liable for the injuries I suffered?

My Volkswagen Golf was hit from the rear by an SUV at over 50mph. My front and rear passenger airbags went off, mine didn't. I had facial injuries, was knocked out for 20 mins and off work with very painful...