Ask Honest John

Most recently answered new cars questions
I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years from that date. At the end of May this year I...
I am about to take delivery of a new Skoda Kodiaq. I have rejected the dealers offer for paint and upholstery protection. Which products do you recommend for the job?
Can a dealer legally change the delivery time for a new car twice? I asked for a car to be a 1 September registration and a deposit was taken on that basis. I was then told that the car had to be registered...
Can you explain where on earth the money comes from for a deposit contribution? I negotiated an excellent deal on a pre-reg car. The dealer than said I could have it even cheaper on finance. Looking at...
My first service is due September 2019. I have previously used a local BMW Specialist. If I do so with my new vehicle, how do I stand legally with the three-year warranty?
I bought a Mazda CX-3 on 3 April 2018. While preparing for its first journey, I noticed a blemish that appeared to be under the top coat of the paintwork. It's a strange mark and is only visible in certain...
I have a 2017 Ford Kuga, which has now done 4000 miles. Recently the start-stop function only works intermittently. The main dealer has said that I'm not doing enough mileage. However, I don't think that's...
I have the new Skoda Karoq 1.0 DSG. It's a lovely little car that drives well, even the DSG is amazing. However, I've done around 1200 miles and I can't get above 30mpg. The dealer said it's going to get...
I recently purchased a Nissan X-Trail. Before taking the train to pick up the car, I went online to take up the quote that I had received from Halifax insurance the previous day. I retrieved the quote...
I just purchased a new car and was offered a dealer discount of £700, plus a dealer partner discount of £1300, making a total of £2000. The invoice shows a reduced amount, which when queried, was advised...