Airport 'meet & greet' service has damaged my car – what are my rights?
I used an independent meet and greet parking service at Heathrow Airport recently. When they returned my car the leather part of the driver's seat was ripped. I told the guy who dropped off the car and he took a photo of the damage and sent a complaint to the firm's customer services department. The independent parking firm has got back to me and said it accepts no liability for the damage as they subcontracted the work. They also say they did not damage the car and accept no liability for any damage to the inside of the car. What should I do?
Asked on 13 December 2016 by Richard
Answered by
Honest John
Small Claims track of The County Court. Sue whoever you paid. Regardless of who did the damage they are responsible. Also report the matter to Heathrow management.
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