Thanks to Volkswagen for repairing a faulty ABS sensor in my Volkswagen Touran.

I purchased a Volkswagen Touran new from Dane Motor Company in Chester just under six years ago. The warranty has, of course, long since expired. Dane has serviced the vehicle for me. Recently the ESP warning light came on. I assumed that the warning light was faulty, in that the car was still handling normally. My MOT test certificate is shortly to expire and therefore, knowing that a faulty warning light now leads to a test failure, I booked the car in with Dane to fix the faulty light and carry out the MOT test. I was surprised to hear from Dane that the car needed a new ABS sensor and that the cost, including labour, would be about £700. I was even more surprised (and pleasantly so) when Dane informed me that they had been in touch with Volkswagen and that, even though the warranty had long since expired, the work would be carried out free of charge as a goodwill gesture.

Asked on 29 September 2012 by RA, Wirral

Answered by Honest John
Very good news, and a marked change of attitude from Volkswagen compared to two years ago when they were stiffing owners with cars over three years old for up to £1700 to replace the entire ABS/ESP module.
Similar questions
How do I get Volkswagen to confirm that it will pay £1500 towards the cost of my Touran's ABS Control Unit fault?
Earlier this year you ran a reply about the numerous failures of the ATE Teves Mk 60 ABS/ESP module. As I own a 2008 Volkswagen Golf Plus I was quite concerned that I could suffer one of the failures you...
I have a 2007 Volkswagen Touran and it has done about 75,000 miles. Last Monday when I started my car in the morning the ESP sign came up on the dash and it is there permanently. I went to independent...
Related models
Solid, small 7-seater with a comfortable ride. 2.0 TDI model is greatly improved by DSG autobox and gets 3 stars.