Parking Charge - pay or ignore?

On 27/10/11 we shopped at Urban Exchange, Manchester.

On arrival we looked for mother and baby parking spaces but none were available.

Went into Marks and Spencer with 4 month old baby, who after about 40mins needed feeding/changing. Left shopping behind the counter and went next door into Go Outdoors to use their baby changing facilities.

Because of this we bought drinks and toasted sandwich. Went back to finish shopping. We spent around £180.

Next we received, by post, a parking charge from High View Parking for £75 or £55 if paid within 14 days.

It showed a picture of our vehicle arriving and leaving and the times of arrival and departure.

Two weeks later we got a reminder(DO NOT IGNORE).

Have been back to Urban Exchange and there are in fact notices(which we did not see, on a wet day with a baby) to the effect that 3 hours free parking is allowed.

We overstayed by 46 mins. Can you advise if this is enforceable and should we appeal or ignore?

Asked on 25 November 2011 by LV

Answered by Honest John
Up to you. If you have the stomach and the bravery to sit it out and demand they take the matter to court then either they will eventually give up or you will probably win on the grounds that the charge was "unreasonable". If you don't want perpetual harassment and increasingly nasty threats, pay up.
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