Dealer dispute
I am in dispute with a dealer.
I returned a used Mazda to them on the grounds that on three occasions the engine management light came on, the car lost power on acceleration and downchanges on the auto box became difficult.
The garage is now saying that a faulty oxygen sensor does not make the car unfit for purpose under the Sale of Goods Act as it is repairable, is that right?
And secondly, although the car was put into another Mazda dealer some 300 miles away on the third fault, under the agreement of the original service manager, they are also saying that whatever the other garage did is nothing to do with them. Any views on that please and advice? the whole sequence of evnts happened over 10 days from date of purchase.
I returned a used Mazda to them on the grounds that on three occasions the engine management light came on, the car lost power on acceleration and downchanges on the auto box became difficult.
The garage is now saying that a faulty oxygen sensor does not make the car unfit for purpose under the Sale of Goods Act as it is repairable, is that right?
And secondly, although the car was put into another Mazda dealer some 300 miles away on the third fault, under the agreement of the original service manager, they are also saying that whatever the other garage did is nothing to do with them. Any views on that please and advice? the whole sequence of evnts happened over 10 days from date of purchase.
Asked on 8 March 2011 by twoseater
Answered by
Honest John
If the garage failed to fix it after three attempts the law does allow you to reject it. See:
www.honestjohn.co.uk/faq/consumer-rights/
But now I see you didn't put it into the selling dealer for these repairs. So I don't think you can reject it unless you can prove that the car was fundamentally faulty using the Clegg v Olle Anderson Supreme Court ruling.
www.honestjohn.co.uk/faq/consumer-rights/
But now I see you didn't put it into the selling dealer for these repairs. So I don't think you can reject it unless you can prove that the car was fundamentally faulty using the Clegg v Olle Anderson Supreme Court ruling.
Tags:
technical issues
legal issues
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