Wrinkly bottom

Two weeks after buying a new Subaru Legacy I was rear-ended and sustained considerable damage. Norwich Union paid for the repair on behalf of the other driver. This involved the supply, spraying and fitting of a new bumper. After one year this "new" paintwork started to flake off and I have been advised that the bumper had not been properly primed prior to the application of paint i.e. defective workmanship. The proprietor of the bodyshop refuses to accept responsibility and the bumper is now an eyesore. I am reluctant to pay to have this work done again. Do you have any advice for me?

Asked on 21 March 2009 by

Answered by Honest John

Your grievance is not against the bodyshop. You did not employ the
bodyshop. It is against the other party's insurer that commissioned the work.

Tags: insurance claims

Similar questions

What can I do if the CUE database is wrong?

I parked wife’s car legally. Hours later we returned to find side damaged but no other vehicle admitted responsibility. Wife claimed repair on her insurance. I’ve just been told by an insurance company...

Is an accident involving a named driver on the policy also noted against the insured?

Is it your understanding that an accident involving a named driver on the policy is also noted against the insured at Claims Underwriting Exchange (CUE) and therefore the accident has to be disclosed by...

Do I need to declare an insurance claim I withdrew?

I purchased a Saga Plus car insurance which runs out this month. In the first year of cover I hit a concrete bollard in a car park whilst distracted by another drivers actions. I instigated a claim with...