Ask Honest John

Most recently answered misrepresentation questions
I took ownership of a MINI Clubman on a four-year PCH on 28 August 2017. I recently discovered the car was pre-registered on 30 March that year. The lease company did not inform me of this. This means...
I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...
I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...
I bought a car from a dealer that didn't have the V5. I used a V62 to register and tax the car. The advert showed two previous owners, but I've now found out that it's had three previous keepers (all individuals,...
I recently bought a car. It was stated on service book that the timing belt had been changed and the service book was stamped, but I've now found out it wasn't. I've had it changed as a precaution due...
I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....
I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into my local authorised MINI repairer they said it was...
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....
In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...