What's the usual waiting time for a new logbook?

I recently sent of my logbook so it would be up-to-date with the new flat I've moved to. It's been over 14 days since I have sent it off, but the new logbook has still not arrived. Should I call the DVLA...

Catalytic converter failure on Audi A3

Recently the emission light on my Audi A3 2.0 petrol came on. A couple of weeks later it went in for a main dealer service/MoT. They said they had done over 1 hour - £90 - worth of diagnostics and concluded...

Should I sue over a parking ticket?

Can I sue in the county court for a parking ticket which was wrongly issued because of incompetence? I was sent a fine after the parking firm accused me of inputting the incorrect vehicle registration....

Should we appeal our parking ticket?

My wife’s car was recently recorded as overstaying her allotted time in a car park. At the car park motorists are required to enter their registration number into the ticket machine when paying for the...

Refused warranty claim on Evo X

Mitsubishi has refused a warranty claim on my Evo X. The car was registered in 2011 and is still within warranty. The engine suffered catastrophically failure four weeks ago and the engine was inspected...

Why does my classic cut out on the motorway?

I am the proud owner of a 20 year old Audi 100. It has done 98,000 miles and is well maintained. Over the past three years the engine has cut out on the motorway a few times at irregular intervals. All...

Are loading bays just for trade vehicles?

I visited London recently to pick up some furniture and subsequently received a parking ticket and a photograph of my car. Thinking I might have inadvertently parked on a red route or similar, I paid up....

Which SUV should I buy?

I'm looking to buy a four-wheel drive SUV to replace my 2005 Honda Accord Tourer. I will drive around 15,000 miles a year and want a diesel. The Mazda CX-5, Honda CR-V C, Hyundai i35, Kia Sportage 2.0...

How do I replace a faulty coolant sensor?

I'm pretty sure I have a faulty engine coolant temp sensor in my Chrysler Voyager 2.5 CRD (2001) but I just can't find where it s located. Can you tell me so I can fit a new one?

Why is my Ford Fiesta overheating?

My 2006 Ford Fiesta 1.25 petrol has developed a coolant leak. When it initially happened the warning sign came up on the display and the temperature gauge was in the red. I stopped the car immediately...

Issues with fuel sending unit

I have suffered two fuel sending unit failures with my 2010 Hyundai Santa Fe. On each occasion the vehicle had driven without problem. The first time it was parked overnight, and then failed to fire the...

Does the C-Max have a CVT gearbox?

I had a bad experience with a CVT auto after the transmission failed. I am now about to buy a 2009 model Ford C-Max 2.0 petrol auto, but I couldn't find out whether or not it is a CVT transmission. Could...

Intermittent rattle from engine

My 11 month old Volkswagen Golf GT 1.4 DSG has for several months had an intermittent rattle from the engine. It is more audible from the passenger side but this may be due to the sound bouncing back of...

Buying a used Suzki Swift - which model is best?

I am looking to buy a used Suzuki Swift - around 2010/11 and under 20,000 miles. Could you recommend the best spec (SZ2/3 for e.g) and engine size (1.3/1.50) - I am looking for the most economical and...

Can I fit non run flats to my 320d?

I'm thinking of buying a BMW 320d - 2010 model. I had an earlier version previously, but hated the run flat tyres. The ride much too harsh, vehicle tram lined badly and types are very expensive. Can they...

What's the best used car for carrying bikes?

I will soon need to replace a 1998 Mazda 323 that I have had from new. I would be happy with something similar in size noting that we do little town driving, it is mostly round trips of 180 miles (mostly...

Why won't my Astra start?

I was driving my 2005 Vauxhall Astra (automatic) up a small hill and it started to struggle. All the dash lights came on and pulled over. However, after turning the engine off, the car wouldn't start again....

What's the best 4x4 for £20,000?

I am about to purchase a replacement car. It needs to be able to carry skis for my annual runs to the French Alps and cost around £20,000 (new or used). I would prefer a 4x4, but am also aware that winter...

Why is the transmission in my Defender so clunky?

I bought a 2012 Land Rover Defender from a main dealer at 9000 miles. It has now done 15,000 miles and the dealer has improved the issue slights, but cannot eradicate it. The dealer has improved the...

It is wise to buy a Cat C or D car?

I noticed there are a lot of CAT C or D cars listed for sale. These appear to be cars that have been written off by insurance companies as beyond repair. Surely this is like buying a death trap or am I...

Rejecting a car over a dashboard rattle

I recently rejected a car after the dealer refused to fix a dashboard rattle under warranty. Te rejection was within six months of purchase, but the dealer ignored my return of the car and letter with...

My used car stinks of smoke - can I return it?

I bought a used Honda Civic (2013) a few days ago from a Honda dealer. I was told it was a non-smoker's car, but since getting it home I've noticed it smells of smoke. What's the best thing to do? Request...

Ford Focus air con problems

I hope you can help. I have a 2004 Ford Focus with air con, which has suddenly stopped working properly. It has developed a fault whereby the air con works for 10 mins then stops. I’ve had the system serviced...

Volkswagen Passat - timing belt or chain?

I own a volkswagen Passat 2.0 diesel, registered in 2012. Can you tell me if this vehicle has got a timing belt or a chain? I also would like to know at how many miles I have to consider changing it?

Why isn't my air con working?

The air con on my Rover 75 has stopped working. I've had the gas checked, but there's no problems there. Any idea what the issue might be? ot blowing cold, full of gas, can anyone please advise what...

Why is my Focus leaking diesel?

I have a Ford Focus 1.6 Diesel (2012) which occasionally drops fluid over my driveway. Initially I thought this was oil, but after a service they could find no reason for it. As it has just happened...

can I reject a car that's subject to a PCP agreement?

Do I have a right to reject a used car that was bought under a PCP agreement?

Pizza delivery driver in need of a used car

I want to buy a car for pizza delivery, my options are Kia Rio 2009 1.5 diesel and Kia Cee'd 1.6 diesel (2007). Can you tell me which car is best?

Swapping an Audi for a Skoda

A friend is selling his Skoda Octavia 2.0 diesel (2007) with 80,000 miles on the clock. He wants £7000 for the car. I'm currently running an Audi A6 Avant (2004) 1.9 diesel with just over 100,000 miles...

Built-in Sat-Navs

I find it incredulous the price manufactures want to update a car's built-in sat-nav. My 2008 Mercedes-Benz C-Class cost £211 for the a recent update, way more than a brand new, top-range Tom-Tom, Garmin,...

Which car is best for high mileage - EcoBoost or diesel?

I currently rack up 20,000 miles a year and run a 1.6 petrol Ford Focus Style. I would like to change my car for something more economical. Is it is better to go for a smaller EcoBoost Fiesta or should...

New clutch has failed - do I claim against the shop or manufacturer?

I bought a clutch kit recently from a local parts shop. I had the clutch fitted by a local mechanic, but started to have problems almost immediately. After a few weeks I was unable to drive the car (unable...

Buying a new Fiesta - which model is best?

I am looking to buy a new Ford Fiesta, but I am not sure whether to get a 1.0 EcoBoost or a 1.25 petrol. Also should I get 15-inch alloys or pay extra to get the larger 16s?

Why won't my Corsa start?

I own a 2003 Vauxhall Corsa, which refuses to start. I tried to start the car today, but the ignition did not make the usual 'clicking' noise when you turn the key. Instead all that occurred was the radio...

Replacement or repair to carpet for Land Cruiser?

The fitted front carpet in my Toyota Land Cruiser has been torn and a Toyota replacement is £1303 but discontinued anyway. Is there anyone who could make a good repair or fit a replacement at a reasonable...

Cam belt failure at 83k miles - who's responsible for the repairs?

I own a 1999 Ford Fiesta and a local independent garage has serviced/MoT'd the car regularly from new and we've relied on their judgement as to what should be done. The car's cam belt was replaced by this...

Buying a new car - what would you recommend?

I am looking for a new car. The car I need has to have quite specific requirements (not least because I have significant back problems). I intend buying new and propose keeping it for about five years,...

Is the dealer breaking FSA rules?

We have toady picked up our new Mazda MX-5, purchased on PCP. I expected to deal with the salesperson for the majority of handover, but complete the finance agreement with a finance specialist. I thought...

Winter tyres for Auris Hybrid Touring Sports

I have 225/45/ R17 91W Tyres on my Auris Touring Sports Hybrid. I am considering getting winter tyres for this and would probably like a second set of wheels for ease. Do I have to stick to R17 wheels...

What are the seller's rights after the vehicle is paid for and taken away?

I have sold a motorhome privately, but the buyer has come back a week later saying the dual fuel water heater is leaking and the gas does not work on it. He claims it will cost over £400 to replace. I...

Parking ticket dispute - are they allowed to take me to court?

Thanks for your help thus far, a while ago, I asked about parking on private land and not displaying correctly, the ticket was issued 05/01/2013, I wrote and explained to them that I did indeed have a...

What should I replace my Lexus CT200 with?

I require a replacement (same size or smaller) for a Lexus CT200. The new car must have higher seats, rear camera and parking assist. Price not important but need five-doors for transporting dog etc. Reliability...

Why does my Skoda Citigo suffer from squealing brakes?

I'm having problems with my Skoda Citigo. The car is just a few months old, but suffers with squealing brakes. The dealer has stripped down the brakes twice, but the problem persists. Do all Citigos have...

Wheel problems with Peugeot Partner Tepee

I recently acquired a Peugeot Partner Tepee Outdoor as part of my Motability contract. The car chosen was simply on the basis that my wheelchair would fit; however, the high floor and weight of my wheelchair...

Why has my oil warning light come on?

My 2010 Nissan Micra has done 15,000 miles and had three services with a main dealer. Two weeks ago I took the car to an independent garage for its fourth service, but when I got home the oil warning light...

Toyota Yaris indicators are too quiet - Can I make them louder?

My 2006 Toyota Yaris has a very quiet click when the indicator lights are on. The indicator green arrows are also not in front of the driver. I have asked my dealer if the noise of the indicator click...

Downsizing to one car - what should I buy?

We want to downsize to one car. Our priorities are safety, efficiency, good all round vision, ample boot space, ease of entry and parking. Can you suggest something. How about the Skoda Fabia?,

Volkswagen engine problems

Over the years I have had a couple of Volkswagen twin charger problems. The first was a new Golf 160 TSI DSG. The car’s first 37,000 miles were problem free, but then I had the dreaded problems requiring...

Engine failure after 6 years - who should pay for the repairs?

Three years ago I bought a 2007 Audi A4 Cabrio 2.0TDi from a main dealer. The car had a full service history and was in good condition. A few weeks ago I suffered complete power failure on the M4 and the...

Do factory-fitted sat navs increase resale value?

I am thinking of buying a new car and want a few extras. A factory-fitted sat nav, built into the dashboard, costs about £1000. However, a TomTom to stick to the windscreen costs about £150. Will a factory-fitted...