Why are whiplash claims paid out to drivers of cars with head restraints?

Insurance claims for whiplash injuries have been in the news yet again. Maybe I am naive, but I thought the reason why all cars are now fitted with head restraints was to prevent such accidents. We were certainly told that at the time by the authorities. Bearing that in mind, I suggest that insurance companies take a much tougher line with these claimants, and refuse to pay out in cases where restraints are fitted. Where they are not, such as in older cars, there may be a case, but each one should be assessed on its merits and a very comprehensive medical report should be obtained. I'm afraid the companies only have themselves to blame for the astronomical rise in whiplash claims, but unfortunately we all suffer as a result.

Asked on 23 February 2013 by ME, via email

Answered by Honest John
One fraudulent whiplash claimant was recently 'awarded' nine months inside by a small claims court judge.
Similar questions
I parked wife’s car legally. Hours later we returned to find side damaged but no other vehicle admitted responsibility. Wife claimed repair on her insurance. I’ve just been told by an insurance company...
Is it your understanding that an accident involving a named driver on the policy is also noted against the insured at Claims Underwriting Exchange (CUE) and therefore the accident has to be disclosed by...
I purchased a Saga Plus car insurance which runs out this month. In the first year of cover I hit a concrete bollard in a car park whilst distracted by another drivers actions. I instigated a claim with...