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Audi A1 steering ribbon failure, what are my rights? 28 Jun 2022 (Ask HJ)
We own a 2015 Audi A1 with less that 25,000 miles. The steering ribbon has failed and they want £1,000 for the repair, I have asked for a contribution... -
Renault Twingo parked up for two years - will it have damaged the car? 8 Feb 2022 (Ask HJ)
My mother-in-law's Renault Twingo Play (2015 plate), with 5,000 miles on the clock, has sat in her garage for two years. It has only been used for 100... -
My Jeep Renegade went into limp mode - can I reject the car? 7 Feb 2022 (Ask HJ)
I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working... -
A car I bought 10 days ago has suspected faulty steering rack - what are my rights? 27 Oct 2021 (Ask HJ)
I've just bought a 2007 Honda CRV with a 30 day mechanical warranty. I fear the steering rack may be damaged as the steering wheel tugs in the opposite... -
There's water leaking onto the rear door sills on both sides of my car. Where could the leak be? 22 Jul 2021 (Ask HJ)
I cleaned my 2015 Volkswagen Golf at the weekend and discovered water in the middle of the rear door sills on both sides of the car. I haven't noticed... -
My car has barely moved since the last service. Do you think it really needs a full service? 16 Jul 2021 (Ask HJ)
My 2015 Honda Jazz automatic has only done 41 miles since its last full service. It is due next month along with the MOT. Do you think it needs another... -
My car has suffered premature alternator failure. The carmaker won't help with the £1100 bill, so what now? 10 Jun 2021 (Ask HJ)
The alternator on my 2017 Honda Civic has gone after only 33,000 miles, which suggests the parts was not fit for purpose or faulty. The dealer has contacted... -
What Volkswagen Transporter is best for my budget? 12 Mar 2020 (Ask HJ)
I want to buy a Volkswagen Transporter Kombi van and have £15,000 - £18,000 to spend. I'd appreciate a bit of advice about which exact spec/engine/year... -
The way my black box was installed has damaged my car - what rights do I have? 31 Dec 2018 (Ask HJ)
The way my insurer installed my black box messed up my car to the point where the fan stopped working and the engine overheated. What rights do I have... -
I was fined £100 for overstaying in a short stay car park - do I have to pay? 6 Feb 2018 (Ask HJ)
I received a parking ticket on the on 4 January 2018 while sitting in my car for 36 minutes, waiting to pick up a friend from the Mayflower Terminal short... -
Is it acceptable for the AA not to refund an unused breakdown subscription? 18 Jan 2018 (Ask HJ)
How acceptable is it for the AA to refuse to refund an unused breakdown subscription? Our AA breakdown subscription was 'suspended' by the AA in 2014,... -
How often should the oil and filters be changed in my Land Rover Discovery Sport? 13 Dec 2017 (Ask HJ)
How often should the oil and filters be changed in my Land Rover Discovery Sport? -
What should I check for on a used Toyota Hilux? 17 Nov 2017 (Ask HJ)
I fancy buying a Hilux about two years old. Which engine is better - the 2.5 or 3.0? And is there anything particular to check out apart from what it's... -
Is our insurance policy void? 4 May 2017 (Ask HJ)
My wife has been involved in an accident and her insurance company made an offer to settle as her car is uneconomical to repair. She has bought a new car... -
I've been given a parking charge notice for stopping to use the toilet at a supermarket - is this legal? 17 Feb 2017 (Ask HJ)
I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge... -
Where have all the small pick-ups gone? 2 Dec 2016 (Ask HJ)
Since the demise of the car sized pick-up truck in the UK - in favour of huge double cab versions which are far too big for my needs - I've been looking... -
Can I settle a PCN for just £5? 18 Nov 2016 (Ask HJ)
I've received a private parking charge notice (PCN) after waiting in my car for three minutes at a shopping centre loading bay. I did not leave the car... -
Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The... -
Can I reject a car over a faulty radio? 9 Jun 2016 (Ask HJ)
I purchased a new Skoda Fabia from a main dealer on about 14 months ago. The radio has now developed an intermittent fault and does not turn on sometimes.... -
Electrical fault with Skoda Superb 8 Jun 2016 (Ask HJ)
We purchased a 2015 Skoda Superb in L&K trim five weeks ago with high hopes; it had done 3100 miles and was five months old. Since buying the car, it has...
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