Nissan Qashqai (2007 – 2014) Review
Nissan Qashqai (2007 – 2014) At A Glance
Very comfortable front seats with good ride. Feels well built. Strong Renault sourced dCi diesels. Elevated driving position and good visibility.
Rear seats not as spacious as you'd expect. Can be crashy over potholes on larger wheels. 2.0 diesel particulate filter problems. Some quality problems. Unacceptably high failure rate of CVT transmissions.
Designed to blend the agility and comfort of a hatchback with the strength and practicality of an SUV the Qashqai is Nissan’s alternative to the standard five-door hatchback. Plenty of people have certainly been won over by the formula. Modern, chunky and well proportioned it's actually not much taller than standard hatchbacks like the Ford Focus or Volkswagen Golf.
It certainly looks like a crossover and the shoulder line and kicked-up rear windows ape the larger Nissan Murano. The interior isn't quite as memorable - instead Nissan has opted for a simple layout which looks a little dull compared to something like a Honda Civic. However quality is a strong point as is the finish.
There are a good choice of engines too including the impressive dCi diesels which are strong but still offer good economy - the 1.5 dCi averaging a claimed 54.3mpg, although there are no dedicated low emissions models as you get with the likes of the Volkswagen Golf Bluemotion.
The Qashqai was facelifted in 2010 with a revised front end, new headlights plus a revamped interior . The changes are subtle but make it look sharper and more modern plus there's now a Pure Drive model which emits 129g/km - better than before but still nowhere near as good as many special low emissions hatchbacks.
The Qashqai is also a very British car. It's one of several models built at Nissan's plant in Sunderland, alongside the Juke, Note and forthcoming Leaf. The firm became the first Japanese manufacturer to set up a plant in Europe when it opened the factory in 1986 and it now produces more than 300,000 cars a year. A real success story for the UK.
If you're looking for the newer version, you need our Nissan Qashqai review.
Real MPG average for a Nissan Qashqai (2007 – 2014)
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On the inside of an Nissan Qashqai (2007 – 2014)
- Boot space is 410–860 litres
The Nissan's interior is logically laid out - if a little plain - and the build quality is top-notch, with soft-touch plastics and well-damped switchgear. There is plenty of storage too, with a large glovebox and decent door pockets while even the entry-level Visia model gets a multifunction steering wheel as standard.
In the back there’s a decent amount of legroom although the roofline slopes down towards the tailgate. Headspace is still acceptable, but you do feel slightly hemmed in compared to a conventional hatchback like the Ford Focus - the biggest problem is that the thick C-pillars and small rear screen restrict rear visibility. The transmission tunnel also hampers space if you’re sitting in the middle seat.
It’s a shame that Nissan hasn’t done anything clever with the rear seats. They feature a standard 60/40 split but while the backs fold down the bases don’t flip forward so it’s impossible to create a flat load floor. But despite the Qashqai's height, the boot isn’t that easy to access. The tailgate doesn’t open high enough while the 410-litre capacity can’t match many hatchbacks. That said the load area is the wide and fairly long.
The elevated driving position is certainly reminiscent of an SUV and means forward visibility is excellent but the seats do lack support. However, the driver's seat has an impressive range of adjustment and its height alone can be raised by as much as six inches. The steering wheel is height and reach adjustable and however you set it does not obscure the instruments.
Facelifted models from 2010 have additional storage, with a new cubby at the base of the central cluster which is ideal for a mobile phone or iPod. Additionally on the two-wheel drive versions (where the ALL-MODE selector isn't fitted), there is a new space for parking tickets, keys etc, located between the seats just behind the gear lever.
Standard equipment (following 2011 revisions):
Visia gets ESP which is now also standard on all models plus Bluetooth, electric power steering, amber ambient interior lighting, a 60/40 folding rear bench, electrically adjustable and heated door mirrors, height adjustable driver's seat, front armrest, all-round electric power windows, air conditioning, a drive computer, a CD stereo and aux socket for MP3 players, 16-inch alloy wheels and black door handles and mirrors.
Acenta models havea driver's seat with lumbar support, a leather-covered steering wheel, automatic headlights, rain sensing wipers, cruise control, parking sensors, electrically folding door mirrors, fully automatic dual zone climate control system, an in-dash six-disc autochanger, 17-inch alloy wheels and cabin trim in Graphite with technical foil highlights.
n-tec builds on the Acenta with Nissan Connect, an all-new integrated audio, navigation and communication package. It gives full connectivity with external audio players and mobile phones and incorporates satellite navigation and a reversing camera. There are also 18-inch alloys with a black and silver finish, a panoramic glass roof, rear privacy glass, satin silver roof rails, satin silver door handles and aluminum pedals. There is also a Chrome Pack option which features chrome door handles, chrome fog lamp surrounds and chrome side strips on the exterior and door and tailgate entry guards and carpet mats inside.
Tekna models also get the Nissan Connect system plus xenon headlights, a Bose speaker system,Intelligent Key where the car can be locked or unlocked and the engine started without the key having to leave a pocket or handbag.
Car seat chooser
Child seats that fit a Nissan Qashqai (2007 – 2014)Our unique Car Seat Chooser shows you which child car seats will fit this car and which seat positions that they will fit, so that you don't have to check every car seat manufacturer's website for compatibility.
Driving Nissan Qashqai (2007 – 2014)
The Qashqai has a fairly straightforward engine line-up. There are two petrols - a 1.6-litre and a 2.0-litre both of which are chain can units while the diesel range is made up of a 1.5 dCi (belt cam) and a 2.0 dCi. The 1.6 has a five-speed manual box, while all the others come with six-speed manuals. A torque converter CVT is optional with the 2.0 litre petrol engine and a new six-speed automatic comes with the 2.0 dCi.
And while it looks like an SUV nearly all Qashqai's are two-wheel drive - only the top 2.0 dCi engine is available with 4x4. But it's the smaller 1.5 dCi that makes the most sense in the Qashqai. It's a refined engine that seldom feels sluggish and its lack of torque is only noticeable when pushed hard. Out on the open road though the free-revving engine rarely needs to be worked hard and the smooth but responsive power delivery means it’s good for nipping through traffic.
With the tall suspension required to give it it’s high stance you’d be forgiven for thinking the Nissan would struggle through corners but in fact it handles surprisingly well. True the steering does lack a little feel, but it’s direct and turns in precisely. The bodyshell is stiff and the well controlled suspension means that body roll is kept in check. Ride quality is also good thanks to cosseting dampers and it makes a smooth and quiet motorway companion.
The 2.0-litre petrol engine produces 140PS and with decent torque, it's nippy from a standstill. It's very smooth and refined too, although never feels fast. Opt for the CVT automatic gearbox and this is accentuated – the almost continuous acceleration takes some getting used too and in kickdown the engine sounds strained. Pushing it also sees fuel consumption rapidly rise. But once you get used to the characteristics of the CVT and leave it to change ratios itself, it's more pleasant to drive than the manual . The CVT is actually more efficient than the manual at getting the power down and CO2 is down very slightly at 210g/km.
|1.5 dCi||54 mpg||12.4 s||129 g/km|
|1.5 dCi PureDrive||58 mpg||12.7 s||130 g/km|
|1.6||46 mpg||11.9 s||144 g/km|
|1.6 CVT||44 mpg||13.0 s||149 g/km|
|1.6 dCi||63 mpg||10.3 s||119 g/km|
|1.6 dCi 4WD||55 mpg||10.9 s||135 g/km|
|1.6 Stop/Start||48 mpg||11.9 s||139 g/km|
|2.0||36 mpg||10.1 s||177–184 g/km|
|2.0 4WD||34–35 mpg||10.6–11.3 s||189–199 g/km|
|2.0 Automatic||37 mpg||10.7 s||179 g/km|
|2.0 CVT||37 mpg||10.7 s||172–179 g/km|
|2.0 CVT 4WD||35 mpg||11.3 s||189 g/km|
|2.0 dCi||48 mpg||9.5 s||155 g/km|
|2.0 dCi 4WD||41–47 mpg||9.9–10.9 s||159–184 g/km|
|2.0 dCi 4WD Automatic||40 mpg||11.0 s||179 g/km|
Nissan Qashqai (2007 – 2014) Models and Specs
|Kerb Weight||1392–1674 kg|
|Boot Space||410–860 L|
|Road Tax Bands||C–J|
|Official MPG||33.6–62.8 mpg|
|Euro NCAP Safety Ratings|
On sale until May 2014
|1.5 dCi 360 5dr||£22,090||54.3 mpg||12.4 s|
|1.5 dCi Acenta 5dr||£20,140||54.3 mpg||12.4 s|
|1.5 dCi Tekna 5dr||£23,390||54.3 mpg||12.4 s|
|1.5 dCi Visia 5dr||£18,590||54.3 mpg||12.4 s|
|1.6 360 5dr||£20,395||45.6 mpg||11.9 s|
|1.6 360 CVT Auto 5dr||£21,695||44.1 mpg||13.0 s|
|1.6 Acenta 5dr||£18,445||45.6 mpg||11.9 s|
|1.6 Acenta CVT Auto 5dr||£19,745||44.1 mpg||13.0 s|
|1.6 dCi 360 4WD 5dr||£25,145||55.4 mpg||10.9 s|
|1.6 dCi 360 5dr||£23,590||62.8 mpg||10.3 s|
|1.6 dCi Tekna 4WD 5dr||£26,445||55.4 mpg||10.9 s|
|1.6 dCi Tekna 5dr||£24,890||62.8 mpg||10.3 s|
|1.6 Tekna 5dr||£21,695||45.6 mpg||11.9 s|
|1.6 Tekna CVT Auto 5dr||£22,995||44.1 mpg||13.0 s|
|1.6 Visia 5dr||£16,895||45.6 mpg||11.9 s|
|2.0 360 CVT Auto 5dr||£23,400||37.2 mpg||10.7 s|
|2.0 dCi Tekna 4WD Auto 5dr||£27,650||40.4 mpg||11.0 s|
|2.0 Tekna CVT Auto 5dr||£24,700||37.2 mpg||10.7 s|
On sale until July 2013
|4 X 4|
|1.6 360 with Stop/Start System 5dr||£20,645||47.9 mpg||11.9 s|
|1.6 dCi Acenta Stop/Start 5dr||£21,640||62.8 mpg||10.3 s|
|1.6 dCi Visia Start/Stop 5dr||£20,090||62.8 mpg||10.3 s|
|1.6 Tekna with Stop/Start System 5dr||£21,945||47.9 mpg||11.9 s|
|1.6 Visia CVT 5dr Auto||£18,195||44.1 mpg||13.0 s|
|2.0 360 5dr||£22,100||36.2 mpg||10.1 s|
|2.0 dCi 360 4WD Auto 5dr||£26,350||40.4 mpg||11.0 s|
|2.0 Tekna 5dr||£23,400||36.2 mpg||10.1 s|
On sale until April 2013
|4 X 4|
|1.5 dCi n-tec+ 5dr||£21,645||54.3 mpg||12.4 s|
|1.6 dCi n-tec+ 4WD 5dr||£24,695||55.4 mpg||10.9 s|
|1.6 dCi n-tec+ 5dr||£23,145||62.8 mpg||10.3 s|
|1.6 n-tec+ 5dr||£19,945||45.6 mpg||11.9 s|
|1.6 n-tec+ CVT 5dr Auto||£21,245||44.1 mpg||13.0 s|
|1.6 n-tec+ with Stop/Start System 5dr||£20,195||47.9 mpg||11.9 s|
|2.0 dCi n-tec+ 4WD Auto 5dr||£25,895||40.4 mpg||11.0 s|
|2.0 n-tec+ 5dr||£21,645||36.2 mpg||10.1 s|
|2.0 n-tec+ CVT 5dr Auto||£22,945||37.2 mpg||10.7 s|
On sale until March 2012
|4 X 4|
|1.5 dCi Visia PureDrive 5dr||£17,995||57.6 mpg||12.7 s|
|1.6 Acenta with Stop/Start System 5dr||£18,245||47.9 mpg||11.9 s|
|1.6 Visia with Stop/Start System 5dr||£16,745||47.9 mpg||11.9 s|
|2.0 Acenta 5dr||£19,695||36.2 mpg||10.1 s|
|2.0 Acenta CVT 5dr Auto||£20,995||37.2 mpg||10.7 s|
|2.0 n-tec+ CVT 4WD 5dr Auto||£24,395||35.3 mpg||11.3 s|
|2.0 Tekna CVT 4WD 5dr Auto||£25,695||35.3 mpg||11.3 s|
|2.0 Visia 5dr||£18,195||36.2 mpg||10.1 s|
|2.0 Visia CVT 5dr Auto||£19,495||37.2 mpg||10.7 s|
On sale until August 2011
|2.0 dCi Acenta 5dr||£21,195||47.9 mpg||9.5 s|
|2.0 dCi Tekna (4x4) 5dr||£25,545||47.1 mpg||9.9 s|
|2.0 dCi Tekna 5dr||£23,995||47.9 mpg||9.5 s|
|2.0 dCi Visia 5dr||£19,695||47.9 mpg||9.5 s|
On sale until January 2011
|2.0 Acenta Auto 5dr||£20,195||37.2 mpg||10.7 s|
|2.0 Tekna (4x4) 5dr Auto||£24,745||35.3 mpg||11.3 s|
|2.0 Tekna Auto 5dr||£23,195||37.2 mpg||10.7 s|
|2.0 Visia Auto 5dr||£18,595||37.2 mpg||10.7 s|
On sale until May 2009
|2.0 Acenta (4x4)||£19,050||33.6 mpg||10.6 s|
|2.0 Acenta (4x4) Auto||£19,050||-||-|
|2.0 dCi Acenta (4x4)||£20,550||40.9 mpg||10.9 s|
|2.0 dCi Acenta (4x4) Auto||£20,550||-||-|
On sale until February 2009
|2.0 dCi Visia (4x4)||£18,145||40.9 mpg||10.9 s|
|2.0 dCi Visia (4x4) Auto||£18,145||-||-|
|2.0 Visia (4x4)||£16,795||33.6 mpg||10.6 s|
|2.0 Visia (4x4) Auto||£16,795||-||-|
- Most comfortable, most pothole absorbing wheel and tyre combination is 16-inch wheels with 215/65 R16 tyres, though obviously these will not be the best for high speed cornering.
- Feels well built.
- Strong Renault sourced dCi diesels.
- Elevated driving position and good visibility.
- Criticised for lack of rear headroom. Before advent of chain cam Renault 1.6 dCi 130, chain cam 2.0 diesel was engine of choice, but lacks low speed torque.
- 17-inch wheels and lower 60 profile tyres of Tekna spec lose the car some advantage over speed humps and potholes. Handles slightly better but not worth it for the loss in ride quality and bump absorbtion. Optional 18" wheels with 215/55 R18 tyres on n-tec not good because they destroy the Qashqai's USP of of good ride quality over potholes and road humps.
- Diesel Particulate Filters on 1.5 diesel from September 2010 could be troublesome for short run drivers.
- The rear seat folding mechanism does not allow for a flat floor.
What to watch out for
Gear knobs can become unstuck. One reader had two gearshift linage failures in 36k miles and just over 3 years, both rectified under warranty.
Seems to be a high incidence of owners of 2.0 diesels failing to self-clean their particulate filters because they don't drive the cars far enough at high enough speeds.
Numerous reports of rattles from the rear suspension (see TSB under 'Recalls'). One 7 month old 25k mile example required new rear dampers. This is a standard fault, rectified with the December 2009 facelift.
One report of failed CD player needing to be replaced.
Several separate reports of a leak from the front screen seal leading to condensation inside the car.
Carefully check front brake discs for uneven wear. Some have been found to be almost worn through on the inner face at as little as 24,000 miles. Pad calipers may not have been 'floating' correctly.
Seems to be a gear selector problem on 2.0 dCi and in June 2010 a shortage of parts to fix them.24-10-2011:
"Thumping" under braking apparently cased by warped front brake discs.25-08-2012:
Clutch failure becoming alarminghly common on 3 year olds with 20k - 40k miles.13-11-2012:
Early 1.5 dCi can suffer the same problem as other cars fitted with this engine: On 1.5 dCi EGR valve should open to allow carbon dioxide, which acts as a cooling gas) into the combustion chambers when the engine is under load. This allows the combustion chamber temperature to drop and thus the temperature of the exhaust gases. If it sticks in the closed position the exhaust gas temperature will rise causing a) the turbo bearings to fail and b) engine oil into the induction system. This can cause the engine to run on its crankcase oil until it is either stalled or goes bang. Problems with EGR valves in Renault dCi engines are often the cause of rough running when the valve is stuck in the open position as well. In several cases turbos have blown but the EGR valve has not been replaced. Inevitably the new turbo unit will not last long.01-12-2012:
The old rattling rear damper problem is now causing MoT failures.23-12-2012:
39k mile 2009 Qashqai 2.0 petrol CVT suffered severe carbon build-up and broken piston rings necesstating an engine rebuild.17-03-2013:
Timing belt of 1.5 dCi failed at 65k miles, wrecking the engine.01-05-2013:
T ailgate lift handles on 2007/2008 Qashqai seem to be breaking off as if the plastic fixings have become too brittle over time. The lift handle also houses the number plate light and tailgate release button. So better to let the hatch rise on its gas struts that to physically lift it.04-05-2013:
Notified of rear differential failure on 2.0 dCi automatic at 3 years 2 months old and 37,000 miles. Car had never towed anything. Nissan paid 70% of parts only, leaving reader with £1200 bill.01-06-2013:
Notified of another rear differential failure, this on 37k mile 2009 2.0 petrol Qashqai. Quoted £3153 for the repair and offered £744 towards the cost, contrasting poorly towards similar case in May 2013.08-06-2013:
Aircon condenser matrix prone to corrosion and fins can crumble after about 4 years even if it doesn't spring a leak. At Nissan dealer price, £859 to replace.01-10-2013:
Qashqai and X-Trail 2.0 dCi recalled ostensibly because of a potential problem of severe driving conditions causing the engine bearings to wear and lead to con-rod and main bearing failure, then being returned to the owners with significantly reduced power and torque.05-10-2013:
Warranty on 2.0 dCi extended from 3 years to 4 years to cover a main bearing problem.17-10-2013:
Report of 1.6 dCi 130 in a Qashqai 4WD failing due to a blown injector causing the lubrication on cylinder No 1 to wash away and wreck the engine.25-10-2013:
Cylinder head problems with 29k mile 2008 Juke 1.6 petrol. Apparently found to be cracked. This is becoming a common problem on the Qashqai and Juke 1.6 petrol engine.29-10-2013:
Weakened tailgate lift handle/number plate light ripped off in a carwash.18-11-2013:
Report of Qashqai needing new front discs and pads after just 4400 miles and 12 months. Dealer refused to fit FoC under warranty and Nissan also refused. Small claims action against dealer advised.19-02-2014:
Report of failure of CVT of Qashqai 2.0 dCi 4WD at 3,000 miles, replaced under warranty.23-03-2014:
Clogged DPF reported on 2012 Qashqai 1.5 dCi used solely for low speeds on country roads.12-04-2014:
Engine malfunction light of 17k mile 2002/62 Nissan Qashqai 1.6 dCi 130 Tekna comes on intermittently. Dealer diagnosed "problem with exhaust". Replacement part ordered but delayed because, apparently "problem is widespread". Dealer assured owner that car was okay to drive. Can't find anything on an Internet search. Any feedback welcome.28-04-2014:
Timing belt snapped on 38k mile 3.5 year old 2010 Qashqai 1.5 dCi severely damaging engine.29-05-2014:
Transmission oil cooler sprung a leak on 2010/60 reg Qashqai N-TEC 4WD CVT. Leak temporarily stopped but a new oil cooler is £1000.11-06-2014:
DPF of 55k mile 2011 Qashqai +2 Accenta 1.5 dCi became blocked while driving in France. Local dealer quoted €2350 to reolace.13-06-2014:
Timing belt of 42k mile Nissan Qashqai 1.5 dCi failed. Apparently Nissan issued a TSB for Qashqai 1.5 dCi up to August 2010 to correct the problem.23-06-2014:
2011/61 Nissan Qashqai suffered loss of tyre pressure due to the alloy wheels having become porous due to a manufacturing defect. Nissan repalced all four FoC.06-09-2014:
Timing belt failed on 62k mile 60 reg Qashqai 1.5 dCi wrecking engine and leading to £5300 estimate for a new engine. These belts, tensioners and waterpumps need replacing at least every 4 years or 60k miles whichever comes first.18-11-2014:
ABS failure reported on 65k mile 2008/58 Qashqai. Reader quoted £1,800 by Nissan dealer. Probably the same ATE Teves Mk 60 brake pressure sensor failure and can probably be fixed by ECUtesting for about £600 all in.18-06-2015:
Qashqai suffered broken rear numberplate lamp covers from treating them as hatchback handles. They aren't strong enough. Cost £300 each to replace.20-06-2015:
Pipe to CVT transmission oil cooler of 2010 Qashqai fractured at 35,839 miles. Replacement cost £351.72, plus fluid and hoses leading to a bill of £487.67 + 20% VAT.23-06-2015:
Reader told that compressor of a/c of 2012 Nissan Qashqai 1.6 dCi 130 has failed. Dealer took 17 days to obtain authorisation from Nissan to replace the compressor only to find they were on back order. After 27 days, still no fix. Advised to take car to an independent a/c specialist to check if the fault is the compressor or the compressor electromagnetic clutch.03-09-2015:
Rear hatch handle/number plate light cover broke on 2010 Qashqai. Quoted £280 to replace.23-09-2015:
Aux belt failed on 53k mile 2007 Qashqai 1.5 dCi lodging in the timing belt causing valves to hit pistons and engine to seize.30-10-2015:
Another complaint of tailgate handle/numberplate light assembly of a 4 year old Qashqai breaking in the owner's hands. These seem to become increasingly brittle as they age.18-11-2015:
Failure of Dual Mass Flywheel reported on 2011 Qashqai 1.6 dCi at 42 months old and 60,000 miles. Cost £2,000 to replace DMF and clutch.15-03-2016:
Three successive clutch failures reported on a 2008 Nissan Qashqai +2 1.6 petrol, at 19,000 miles, 43,000 miles and 49,800 miles.17-03-2016:
Report of CVT transmission of 2012 Qashqai 1.6 failing at 24,000 miles, 5 months out of warranty.26-04-2016:
Complaint of 56k mile 2010 Nissan Qashqai 1.5dCi intermittently refusing to rev and pull the car. Possibly blocked turbo bearing oil feed and oil return pipes. But also ESP light appearing and refusing to go out until engine is switched off and re-started.11-05-2016:
Report of stop/start system faullt on 2013 Nissan Qashqai 1.6 dCI 130 2 weeks out of warranty. Nissan mechanic said there was a known fault and Nissan was working on it. Nissan dealer denied this. Shortage of the correct batteries means that cannot be replaced.06-06-2016:
Report of failed injectors twice on 2011 Qashqai 1.5dCi; first time in January 2015 at 25k miles; 2nd time in May 2016 at 32k miles. £850 to replace and 28 days off the road.31-07-2016:
Report of failed CVT of 16,500 mile 2011 Nissan Qashqai replaced by Nissan FoC.13-08-2016:
Various problems reported to be afflicting a 2008 Nissan Qashqai: L eft indicator comes on ticking away whenever the brake pedal is depressed. Clutch pedal sticks, and interior door opening latch coating on 2 doors has worn off leaving sharp metallic pieces that cut through fingers when opening (had to cover with tape).16-09-2016:
Report of CVT auto of 2013 Nissan Qashqai 360 failing in September 2016 at 30,000 miles, 6 months out of warranty. Nissan paid for a new CVT transmission, fitted within 10 days, and dealer absorbed some of the labour costs to fit it so owner paid only £325 and was happy.06-12-2016:
Report of failure of front and rear suspension bushes on 2012 Qashqai at 19,000 miles.19-12-2016:
Reader buying 2011 Qashqai 1.5 dCi discovered it was still due for a cylinder head gasket replacement that had not been carried out as a result of the original TSB.08-01-2017:
Another report of a CVT failure on a Nissan Qashqai, this time on a 1.6 Acenta (age not specified) at 18,000 miles. Cost to replace £6,000, but Nissan will contribute 75% of the parts cost despite the car not having been serviced since purchase 15 months previously.11-01-2017:
Report of "fully laden" 2011 Nissan Qashqai witn M9R 2.0 diesel engine emitting an acrid smell and stalling at 41k miles. When re-started, it exhibited a distinct tapping noise and rattle. Car recovered to our Nissan dealer who immediately advised it needed a new engine costing £10.5k. Internet revealed that there has been an underlying issue with the M9R engine that resulted in a voluntary recall in 2013 due to bearings failing under heavy load, at high speeds and in severe weather. Nissan offered to fund 50% of a Nissan reconditioned engine, that including dealer labour equating to a bill of £3.5k. The offer was based on a standard algorithm from Nissan's customer unit based on the vehicle age and mileage. Owner asked the dealer to strip the engine and advise the reason for failure before he accepted the offer. Service Manager has came back with a report; "We have now completely disassembled your engine and found the following damage: Crank shaft is badly scored in numerous places One big end baring has detached from connecting rod, this rod connects the piston to the crank shaft. There is also scoring on this connecting rod. The scoring of the above parts has caused fine metal filings to travel through the engine. This is evident when inspecting the engine oil strainer located in the oil sump. As to the cause this damage, I can only point to an area that may have contributed: The rear main crank shaft oil seal was leaking oil, this may have cause the crank shaft to dry and the bearing to detach. Based on the damage mentioned above it is not economically viable to repair the engine, a new unit is required."23-01-2017:
CVT transmission of used 2012 Nissan Qashqai N-Tech failed while under dealer warranty. Replaced with a re-manufactured CVT transmission that failed after a month. Nissan refuses to replace the transmission with a new one, leaving an impasse between the dealer and the customer. If the dealer does not fix the car it ahs to buy it back from the customer.27-01-2017:
Report that on a 2012/2013 Nissan Qashqai the satnav map display says the SD card is not inserted even though it is! Sometimes the problem cures itself at other times the card needs to be taken out and re-inserted. Owner spoke to my Nissan dealer who says the solution is a new SD card at £170. It could be that if the car is on a new road not mapped in the original SD card mapping, the system interprets this as SD card not properly inserted.08-02-2017:
Report of jury finding 82 year old woman driver not guilty of manslaughter after she contended that her Nissan Qashqai CVT "whooshed away" when she tried to drive it from one side of a road to another and ended up on the footway killing a pedestrian in July 2014. She testified, "I am absolutely clear that I did not have my foot on the accelerator at the time when the vehicle sped off." She denied the prosecution claim that she had accidentally pressed the accelerator pedal instead of the brake and insisted that the car “just wouldn’t stop”. Her lawyers said the electric throttle had malfunctioned due to an undercharged battery. On hearing about the trial, two witnesses came forward and testified that the same thing had happened to them in their Nissan Qashqai CVT automatics. Nissan's technical expert Takuma Nakamura from Kanagawa, Japan contended that the defendant’s claims were “impossible”. Nothing seems to have been mentioned about left foot braking that would have stopped the vehicle completely. A Nissan spokesman said that the Qashqai had an “exemplary safety record” and that the defendant's vehicle had been examined by Nissan and the police and “ at no point was any fault found with the vehicle which could have caused the accident. This verdict does not reflect on the safety of the vehicle. The only issue to be decided in this case was whether the driving of the defendant was dangerous or careless and caused the death of the victim” the spokesman said. The prosecution was unable to prove this beyond reasonable doubt.”13-03-2017:
Report of noise from CVT transmission of 2012 Nissan Qashqai at 27,000 miles. Nissan dealers in owner's area could not “look at it for 3 weeks" and advised owner to try elsewhere. He rang two other Nissan dealers and got the same sort of response. Owner found that the only people competent to work on an auto gearbox were in Preston 18 miles away so he took it there. They diagnosed a collapsed bearing and said it could mean a new CVT gearbox costing about £6,500. They said to strip and repair it would cost up to £3,500 but agreed a fixed price of £2,500.30-03-2017:
CVT transmission of used 2013 Qashqai failed at 39,877 miles, 6 months + 2 weeks and 4,656 miles after purchase. CD player had previously jammed and whole navigation console had been replaced.23-05-2017:
Report of failure of CVT automatic transmission of 2012 Nissan Qashqai.10-06-2017:
Report of timing belt failing on 2012 Nissan Qashqai 1.5 dCi at 45,000 miles. Five previous reposts of timing belt failures on Qashqai 1.5dCIs above.03-07-2017:
Report of 2011 Nissan Qashqai requiring new rear suspension bushes at 31,000 miles at a cost of £200.18-07-2017:
Report of exhaust actuator required on 2012 Nissan Qashqai 1.6 dCi at 50,000 miles at a cost of £700. Signified by orange engine light.31-07-2017:
Curious case of engine revs rising on Nissan Qashqai 2.0 petrol CVT auto. On a flat road with little or no wind, accelerate up to a certain speed and then ease of the accelerator in order to coast, the revs increase considerably although the speed remains constant, eg at 60mph they increase from approx 1,800 to 3,000 or 3,500. Different speeds record different readings. When driver presses the accelerator to maintain speed the rev counter returns to normal. New transmission fitterd under warranty but fault still occurs so must be in the engine or transmission software.01-08-2017:
Report of 2010 Nissan Qashqai +2 1.5 dCi needing new DPF and EGR at 90,000 miles. Fitted by local garage at cost of £1384 + £579 for 90k mile service (including timing belt), then light came on again after 1,700 miles.07-09-2017:
Report of engine management light coming on in 2012 Nissan Qashqai 1.6 dCiat 42,000 miles. RAC diagnosed P1480 fault = Exhaust e/throttle control actuator fault plus felt that Turbo was about to fail. Nissan dealer diagnosed the same and quoted £1,300+ for both repairs (£600+ for Exhaust & throttle control valve & £700+ for supply & fit a reconditioned turbo which they said would be guaranteed 12 months). After 7 working days car was returned and next morning exhaust repair seemed ok, but Turbo was still making whistling noise. Garage took car back in but 3 hours later left it back with owner with no explanation. We suspect that the reason for the turbo failure was turbo bearing oil feed and oil return pipes blocked with carbon and starving the turbo of oil. If these were not replaced they would starve the replacement turbo bearing of oil, which explains the whistle.29-09-2017:
Report of bearing failing inside manual transmission of Qashqai 1.6 petrol model, destroying the transmission.03-10-2017:
Report of gradual failure of CVT transmission of 2012 Nissan Qashqai 1.6 petrol at 76,000 miles. It was bought from a Nissan dealer and has had all its services there. Dealer diagnosed a faulty CVT that would require replacing, at a cost of around £7.5k. Dealer subsequently told owner that Nissan had offered a 50% discount on the cost of the parts but he would need to call Nissan Customer Services to negotiate any further discount. He called Nissan, a case manager took a couple of days to look at the details and then rang back to tell owner they weren’t prepared to offer anything more than 50%. Owner found that in the USA Nissan has been forced to extend the warranty on its CVT to 10 years/120,000 miles: http://www.nissanassist.com/ProgramDetails.php?menu=218-10-2017:
Further report of failure of CVT transmission on a Nissan Qashqai. No age given. Was out of warranty, despite just 28,500 miles. No help from Nissan so owner had it repaired independently at a cost of £3,746.25-10-2017:
Report of 2009/59 Nissan Qashqai DCi going in to Nissan dealer for a new clutch. Owner told it needs a new dual mass flywheel as well and that will cost £3,000 all-in.04-12-2017:
Report of clutch of 2010 Nissan Qashqai failing in November 2015 and being replaced at a cost of £1,677. Clutch burned out again in October 2017 and was replaced by an independent garage in the locality where the clutch failed at a cost of £1,145.06-12-2017:
Curious case reported of 2010/60 Nissan Qashqai 2.0 petrol N-Tech 4WD CVT with 74,300 miles lighting up '4WD' warning on dash when not switched to 4WD. Dealer diagnosis said: "Plugged in vehicle fault with 4wd system, fault 4x4 actuator carried out live data on consult and 4x4 knob working but not engaging system transmission control module required - £1494.48 inc. Payment in full was demanded and paid by Barclaycard." When the module was received about 10 days later the vehicle was booked in for an hour for fitting-included in the price above. An hour and a half later a courtesy car was offered foc since their "computer would not liaise" with the new unit. The vehicle has been with them ever since and the are still having trouble 'programming'. They are in touch with Nissan HQ. We eonder if these was caused by a tyre disparity? Might have damaged the 4WD system. Might simply not work because of the tyre disparity.19-12-2017:
Report of windscreen wiper motor and wiper mechanism failing on 2009 Nissan Qashqai 1.5DCI and no spare parts available via Nissan or via Europarts. Problem seems to have become a common one and, because the car is an obsolete model, stocks of spares have been used up.22-12-2017:
Report of rear dampers of 89k mile 2007 Nissan Qashqai corroding at base and needing to be replaced. Corrosion was also in the suspension mountings. Quoted £500 a side to fix.18-01-2018:
Further report of spurious warning lights coming on: engine management, service, cruise control, this time in a 2011 Qashqai 2.0DCI. Nissan dealer, Halfords and independent garage all unable to fix.03-03-2018:
Report of diesel injector failure on 2012 Nissan Qashqai 1.5 dCi at 43,500 miles. Car always serviced by Nissan dealers. E ngine management warning light came on when driving in Red plus 2 amber traction control warning lights. Nissan dealer advised that Injector 3 had failed. Estimate for repair £566.40.26-04-2018:
Report of failed CVT transmission in ex Motability 2012 Nissan Qashqai. Dealer quoted £4,000 to replace it.04-08-2018:
Report of CVT of 2012 Nissan Qashqai 1.6 starting to judder a bit.14-08-2018:
Report of CVT of 2013 Nissan Qashqai 1.6 CVT auto at 62,000 miles sometimes juddering when starting off or ascending hills.12-9-2018: Report of Technical Service Update of engine management module on 2011 Nissan Qashqai 1.5cdi. Nissan dealer had three attempts at carrying out this work and not got it right yet. First try resulted in the car surging violently to a loud chattering sound. Try two improved things a bit, but not running smoothly and chattering noise reduced but still there when accelerating. Try three: chattering still there on accelerating. 14-10-2018:
Report of "clutch slipping when pulling away" in a 2013 Nissan Qashqai 1.6 CVT.18-10-2018:
Report of failure of CVT transmission of 2012 Nissan Qashqai at 16,000 miles due oil starvation. Need for new transmission diagnosed at £7,500.01-11-2018:
Report of failure of oil pump of 2012/62 Nissan Qashqai 1.5DCI at 48k miles, leading to internal erngine damage through lack of oil. No mention of the oil light coming on, only 'knocking' noises.08-11-2018:
Failed bearing reported in 2012 Nissan Qashqai N-Tec+ 1.6 (1,598cc) CVT.11-11-2018:
Report of turbo boost inlet pipe cracking on 2013 Nissan Qashqai 1.5DCI at 70k miles. After repair, fault code fault code p242f DPF filter restriction - ash accumulation came up. No mileage mentioned, but recommended DPF to be chemically cleaned by Ceramex.11-12-2018:
Report of Nissan Qashqai 1:5 diesel, first registered August 2011, showing symptoms of power steering failure for which Qashqais built 6/8/2010 to 12/8/2011 were recalled in January 2012. Dealer denies it is one of the cars affected, but to have been first registered in August 2011 it must have been built between 6/8/2010 to 12/8/2011. 7,500 2010 to 2011 Qashqais recalled due to possible
Failure EPS unit out of specification Ref. R/2011/159 build dates 06/08/2010 to 12/08/2011.
Report of 2010 Nissan Qashqai 2.0 Tekna CVT from a Nissan Dealer, bought in 2016, requiring a replacement CVT transmission undser warranty in November 2018. Since then fuel consumption has increased from 32/33mpg to 26/27mpg, possibly due to more viscous fluid in the new transmission.23-02-2019:
Report of 2012 Nissan Qashqai 1.5dCi suddenly suffering loss of power and the red engine management light came on. "It was the pipe connected to the turbo which had split, apparently a known fault and happens because the DPF needs regenerating. Also it's due for a EMS upgrade which causes further problems.03-03-2019:
Report of ex-Motability 2013 Nissan Qashqai 1.6 CVT auto failing in forward gears only at 43k miles. Required reconditioning by specialist garage at cost of £3,500. Owner reports that the same garage is carrying out this procedure on 2 Qashqais every week.16-04-2019:
Report of judder from CVT transmission of 2013 Nissan Qashqai. Dealer initially quoted £7,500 to replace the transmission. Owner checked this website for previous reports and approached Nissan customer services for a goodwill contribution as the car has a full service Nissan history. Nissan came back with an offer of 50% of the cost of the parts. Owner was subsequently quoted £2,856 by the dealership for the work and parts for a reconditioned transmission warranted for a year.17-07-2019:
Report of front suspension arm bushes failing both sides on a 2011 Nissan Qashqau, then, 8,000 miles later, failing again.20-11-2019:
Report of 1,461cc Renault dieserl engine of 54k mile 2011 Nissan Qashqai starting to misfire over the past 9 months sometimes leading to limp-home mode. Symptoms are similar to only firing on 2 or 3 cylinders. This has happened about 6 times. Left engine for a short while and then okay. Owner had several forced DPF regens that have not cured problem. Recently had a diagnostic check and it showed that various injectors had malfunctioned. Owner used injector cleaner and filled with V-Power diesel, then car ran fine for a month but after that problem came back. Stopped car for an hour then ran fine. See 23-2-2019 for a cure.
82 dated faults reported since January 201122-07-2022:
CVT gearbox failure reported on 2012 Qashqai with 1.6 engine. Car has 54,000 miles on the clock and owner has been quoted £3,600 for a replacement, reconditioned transmission.
- March 2007: Qashqai unveiled
- November 2008: Sound & Style special edition announced
- April 2009: Qashqai n-tec model introduced
- December 2009: Revised Qashqai revealed
- August 2010: Stop/Start introduced
- January 2013: Qashqai 360 launched
- February 2019: Haynes Manual available for Qashqai 2007 - 2014.
The Qashqai sits between standard hatchbacks and SUVs. 4,310mm long x 1,780mm wide x 1,610mm tall with wheelbase of 2,630mm.
There are four engine options, two diesel and two petrol. The 1.6-litre petrol offers 115PS of power and 160Nm of torque, while the 2.0-litre produces 140PS and 200Nm. The diesel engine options – 1.5- and 2.0-litre – provide 106 and 150PS and 240 and 320Nm of torque respectively. Several gearbox options are available, according to engine choice.
These include a five- and six-speed manual, a new six-speed automatic and a Continuously Variable Transmission (CVT) option with manual mode. Both 2.0-litre engine options can be specified with Nissan's advanced ALL-MODE 4x4 system which gives added security and stability in marginal conditions.
Original wheel and tyre sizes: Visia and Acenta: 16-inch with 215/65 R16 tyres, Tekna: 17-inch with 215/60 R17 tyres. Later n-tec has 18-inch wheels with 215/55 R18 tyres.
When fitted with the constant variable transmission (CVT) the Qashqai has a lower exhaust emission level and improved fuel economy over the manual. And you can choose to have it in either two- or four-wheel drive. Linked to the all new, lightweight aluminium, fuel efficient 2.0 litre petrol engine the 2WD CVT has a CO2 rating of 192g/km compared to 199g/km for the manual which represents a 3.6% improvement. Economy goes up from 41.5mpg to 43.5mpg in the extra urban cycle and from 34.4mpg to 35.3mpg in the combined cycle.
Sound & Style special edition announced
Exclusive Bose sound system, unique 18-inch alloy wheels. Choice of 2.0-litre petrol or diesel engines. Priced from £19,199 OTR.
Qashqai n-tec model introduced
Positioned between Acenta and Tekna grades and with prices starting from £17,645, n-tec is available across all engines, transmissions and body colours. Offers the Nissan Connect system, plus a colour reversing camera. Nissan Connect features include bluetooth connectivity, five-inch touch screen satellite navigation with 2D/3D map and full postcode search facility, CD with MP3/WMA playback, FM/AM radio, AUX socket and USB port for full iPod connection.
18-inch alloy wheels, a panoramic glass roof, rear privacy glass, satin silver roof rails and satin silver door handles give real visual appeal while inside specification highlights include an auto-dimming rear view mirror and silver alloy pedals. New metallic colour Nightshade now available across the range.
- Qashqai n-tec 1.6 £17,645
- Qashqai n-tec 1.5dCi £19,145
- Qashqai n-tec 2.0 2WD Man £19,195
- Qashqai n-tec 2.0 2WD CVT £20,395
- Qashqai n-tec 2.0 4WD Man £20,695
- Qashqai n-tec 2.0 4WD CVT £21,895
- Qashqai n-tec 2.0d 2WD Man £20,695
- Qashqai n-tec 2.0d 4WD Man £22,195
- Qashqai n-tec 2.0d 4WD Auto £23,395
Revised Qashqai revealed
All new bonnet, front bumper, wings, grille and headlamps combine to give the Qashqai an air of premium sophistication, presence and quality. The new front-end design is shared with Qashqai+2. At the rear, the overall shape of the lights remains unchanged, but they now include an aerodynamic feature to reduce drag. A more transparent lens design has been adopted, with the upper portion, housing the reversing lights and indicators, being clear, while the lower section with the brake and nighttime running lights, is red. Additionally, the brake and tail lights operate using 12 LEDs for maximum clarity.
Two new exterior colours have been added: Magnetic Red and Mineral Grey. Both colours complement the philosophy of added sophistication that runs through the overall restyling. Additionally, two new alloy wheel designs are introduced. Both are five-spoke designs – one 16- one 17-inch/
Inside, the Qashqai features a new design to the main dials which give added clarity and legibility. A redesigned drive computer is positioned between the two dials. Its white LCD screen shows instantaneous and average fuel consumption, mileage, time, cruise control and speed limiter settings among others, providing the driver with an easy to understand interface.
Additional oddment storage, with a new cubby at the base of the central cluster ideal for a mobile phone or portable audio player. Additionally on two-wheel drive versions (where the ALL MODE selector isn’t fitted), there is a new space for parking tickets, keys and swipe cards conveniently located between the seats just behind the gear selector. All-new multi-layer insulation material around the front bulkhead, as well as the fitment of an ‘acoustic’ windscreen which reduces the transmission of noise. Reduction in wind noise around the A-pillar, achieved by changing the window sealing. Small but significant changes have been made to the suspension tuning to further improve ride comfort and responsiveness.
New 129g/km Pure Drive variant. Achieved by weight reduction and the adoption of aerodynamic wheel covers, combined with the blanking of the fog lamp sockets, the fitment of low rolling resistance tyres and lengthening of the final drive ratio to maximise the Qashqai Pure Drive’s efficiency. CO2 emissions from the 1.5-litre dCi diesel engine have been reduced from 137 to 129g/km. The Qashqai Visia Pure Drive is priced at £16,795.
ESP is now fitted as standard across range adding to the Qashqai’s reassuring safety equipment. The specification of Acenta grade and above has now been enhanced with the inclusion of a standard Speed Limiter, while Tekna gains a Bose speaker system. All equipment upgrades apply to both Qashqai and Qashqai+2.
The 1.5 diesel models are made more powerful and more efficient, more standard kit for n-tec. Stop/Start features for the first time as an option on 1.6 litre petrol variants. This fuel saving and emissions reducing system also drops it down one VED tax band.
In the diesel line-up every model now has a diesel particulate filter technology with the addition of DPF to the 1.5-litre dCi engine. The 1.5 dCi output has increased from 106PS to 110PS. All engines in the Qashqai and Qashqai+2 ranges are now compliant with EURO V emissions regulations.
The 1.6 petrol Qashqai will now benefit from an increased output of 117PS and 158Nm of torque (up from 115PS and 156Nm). Furthermore, the frugal four-cylinder will also be available with a Stop/Start System for the first time.
On the ntec, previously £400 optional, 18-inch alloy wheels are now fitted as standard to all n-tec models, trimmed in an exclusive black and silver finish. Drivers can also choose a new Chrome Pack option. For only £250, the Qashqai and Qashqai+2 n-tec are enhanced with chrome door handles, chrome fog lamp surrounds and chrome side strips. Inside, the pack also includes door and tailgate entry guards and carpet mats.
Qashqai 360 launched
The 360 sits between the Acenta and Tekna trims, replacing the n-tec+ but offering more equipment for the same £19,945 starting price.
Just like the n-tec+, the 360 features Nissan’s Connect with 360° Around View Monitor system, which integrates satnav with Bluetooth and smartphone connectivity along with four cameras to give a ‘helicopter view’ when parking. Standard equipment also includes 18-inch ‘Onyx’ alloy wheels, rear privacy glass and a panoramic roof.
But the Qashqai 360 boosts styling further adding part-leather trim with double white stitching, a gloss black gearlever surround, gloss black door handles and a leather armrest. Gloss black roof rails, door mirrors and ‘360’ badges mark out the exterior. In addition, a new pearlescent paint – Storm White – has been added to the range, providing the perfect contrast to the 360’s gloss black highlights. Storm White will be available for the same price as metallic paint at £500 extra.
The 360 package is available across all engine and transmission options and can be specified on both the Qashqai and Qashqai+2. Among the most popular variants is likely to be the 1.6 dCi diesel which incorporates stop/start technology for CO2 emissions of just 119g/km and 62.8mpg on the combined cycle. The Qashqai 360 is on sale now, costs from £19,945.
Haynes Manual available for Qashqai 2007 - 2014.
Printed at £22.99 or online at £16.99. Covers: Petrol Nissan Qashqai 1.6L (1598cc) (2007 - 2014); Nissan Qashqai+2 2WD 1.6L (1598cc) (2007 - 2014); Nissan Qashqai+2 4WD 1.6L (1598cc) (2007 - 2014); Nissan Qashqai 2.0L (1997cc) (2007 - 2014); Nissan Qashqai+2 2WD 2.0L (1997cc) (2007 - 2014); Nissan Qashqai+2 4WD 2.0L (1997cc) (2007 - 2014). Turbo-diesel: Nissan Qashqai 1.5L (1461cc) (2007 - 2014); Nissan Qashqai+2 2WD 1.5L (1461cc) (2007 - 2014); Nissan Qashqai+2 4WD 1.5L (1461cc) (2007 - 2014); Nissan Qashqai 2.0L (1995cc) (2007 - 2014); Nissan Qashqai+2 2WD 2.0L (1995cc) (2007 - 2014); Nissan Qashqai+2 4WD 2.0L (1995cc) (2007 - 2014). Does NOT cover models with 1.6 litre diesel engine or CVT automatic transmission. From Haynes