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Honest John's HAT Awards 2013

Published 06 November 2013 has announced the winners of its 2013 HAT Awards. The awards are presented to businesses that provided excellent services to motorists and are nominated by customers and market experts.

The Highly Approved Trader Awards recognise best practice within the UK motor trade. Winners of the accolade this year are:

  •, a broker who negotiates with, and then introduces people to, the cheapest UK main dealers so they can save money when buying their new car.
  • Event Tyres,who specialise in the supply and fitting of tyres including car, 4x4 and run flat tyres.
  • British Car Auctions, Europe's largest vehicle remarketing company.
  • Motorpoint UK, an independent supplier of new and used cars.
  • Warranty Direct, the UK's leading provider of direct consumer warranties specialising in used car and extended warranties.
  •, a leading provider of cut-price lease deals.
  • DSG Auto contracts Ltd, an independent contract hire, car and van leasing and financebrokerage business.
  • Historics at Brooklands, specialist classic and sports car auctioneers.
  • Liverpool Victoria (LV)Car Insurance
  • HPI, a specialist in car vehicle checks.
  • ALA Gap Insurance,Car Insurance
  • King Automatics, a provider of specialist diagnostics and advice in repairing and rebuilding all makes of automatic gearboxes.

To qualify for a HAT, businesses must have been trading for a minimum of three years, be signed up to the appropriate SMMT code of practice and demonstrate a thorough and transparent customer complaints procedure. The HAT Standard is then awarded based on Honest John’s final decision and the organic recommendations that he has received. 

Honest John commented: “The HAT Awards give the businesses that are delivering an exceptional experience to motorists the recognition they deserve, from the real experts: motorists themselves. It’s great to see such a fine list of winners from across the motoring industry, all of whom represent reliable, high quality service and excellent value for money. They also demonstrate a transparent and fair mechanism for handling customer complaints. Given the economic pinch it is now more important than ever for consumers to find good deals and decent service for a sensible price. I believe the HAT Standard sets the benchmark for a level of customer service that motorists should have the right to expect. “ 


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