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To be fair to Motorpoint, and, BTW, this happened to me as well 13 years ago when I bought a pre-regged Mazda3 (del miles only) from them, what can happen (and did with my car) is that they may check the UK manufacturer spec sheet for s specific model/trim combo and state that the car comes with X or Y. In fact, from time to time (mine included), Motorpoint source some of their cars from outside the UK - from RHD European countries like Ireland or (where mine came from) Cyprus.
As such, in addition to needing to change the speedo dials to show them in mph, these cars come with different trim specs than the UK models. Mine had front fog lamps, but not the traction and stability control the UK model had, and only had a radio and no CD player (apparently quite normal in Europe for mid-spec cars at the time). In my case, the website stated that the car had a CD player, but not the front fog lamps.
On discovering this on the day I picked up the car (and PX'ed to them more old car), I told them, and they immediately apologised for the error and offered to discount the car by the cost of fitting a new CD player at a Mazda dealer. Yes, I'd have to pay for the fuel to drive to it for the work, but I was already getting a car for £10.3k that even brokers were selling for £1500 - £2000 more. I accepted their offer and the deal was done in about 15 minutes longer than normal (not that long - I was there well under an hour in total).
I still own the car today.
I think they've learned their lesson to a reasonable degree, as I saw some similar Euro-spec VW Golf 1.4TSi GTs (del miles only) a couple of years ago advertised on their site, correctly showing they had full climate control (Euro spec) rather than the lower manual A/C only for UK cars. Occasionally they get it wrong. They should always have made the offer they finally did - to fit it for free as the car was mis-advertised, even if (possibly) not deliberately.
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