Toyota C-HR (2016–)

What's good

Excellent handling and ride quality. 

Good build quality inside. 

Very high level of standard equipment. 

Excellent automatic brake hold. Gearshift moves from N to D without having to brake. Car moves off from brake hold exceptionally smoothly.

Every Toyota Hybrid vehicle comes with a 5-year 100,000 mile Toyota warranty, which – with an annual hybrid service - extends the cover on the hybrid battery for up to 15 years. Replacement battery cost for the C-HR hybrid is £1,205.29.

What to watch out for

Prices start at more than £20,000.

No diesel engines.

Rear head and legroom is tight for adults.

Rear seats don't fold flat.

10-5-2017: Report of windscreen cracking overnight on new Toyota C-HR. Fixed by the dealer under warranty but took four weeks. Owner found posts on a C-HR forum of the same thing happening to other C-HRs so spoke to Toyota UK who admitted to a manufacturing problem.

19-7-2017: Further report of Toyota C-HR windscreens cracking. Apparently due to the DAB radio antenna that is embedded in the screen. Has led to delayed deliveries of new C-HRs.

17-8-2017: Yet another report of windscreen on Toyota C-HR cracking and while car was in for that the dealer discovered a fault with the fuel tank that required a 6 week wait for a replacement.

24-11-2017: Complaint that pre-collision warning and 'city braking' of C-HR is not working.

2018: Nothing at all

26-9-2018: No 225/50/R18 95V all weather tyres made to fit the Toyota C-HR

11-1-2019: Complaint of condensation inside satnav screen of 2017 Toyota C-HR hybrid, replaced in 2018 under warranty, but now occurring again despite car being kept in a garage. Replacement screens £900.

6-2-2019: Problems reported with 2017 Toyota C-HR 1.2 1.2T 115 (petrol model): Intermittent fault since 6 months old. Revs drop off completely after a sweeping bend utill car comes to a stop, Then, after turning it off and on again it runs normally. Car was with dealer for 7 weeks at 10.000 miles service awaiting a part of the wiring loom to fix. Within a week fault started again. Had new injectors, coil packs, etc. to no avail. Next visit they did a soda clean of valves to remove carbon build up which didn't fix it either. December 2018 it was doing it every trip and is now at dealers waiting for Toyota to come with a fix.

22-3-2019: Failed 12v battery reported in March 2016 Toyota C-HR hybrid at 9,000 miles. Owner told that on its 2nd service, under the 'Hybrid Test' the auxiliary battery had lost capacity because the car didn't do enough miles.

Recalls

17-8-2017: Appears to be a Toyota TSB recall on some Toyota C-HR to replace the fuel tank: a jib that can take 6 weeks. Not on the DVSA vehicle safety recall list.

19-11-2017: Report from Just-Auto.com that Toyota GB will recall about 4,200 Turkish-built C-HR crossovers with the 1.2-litre petrol engine to reflash software that controls the electronic park brake. The hybrid version is not affected. "On involved vehicles, there is a possibility that the Skid Control Electronic Control Unit may incorrectly identify a small increase in circuit resistance of the EB motor as an open circuit. Should this occur, warning lights will illuminate and this may result in an inability to release the parking brake. In some cases, it can prevent the parking brake from being applied. This condition typically occurs when the EB has not been operated for a period of time." Toyota Australia said it would recall 4,886 C-HR models produced from July 2016 until October 2017. The US recall involves approximately 28,600 2018 C-HR . Recall letters go out in January 2018.

14-9-2018: is recalling 32,393 hybrids in the UK due to an electrical problem. The safety notice is for Prius, Prius Plug-in and C-HR Hybrid models manufactured between October 2015 and May 2018. The issue is thought to affect more than one million cars worldwide. The problem involves the engine wire harness which is connected to the hybrid vehicle power control unit. A portion of the wire harness without a protector could contact the connector cover and wear over time, possibly causing an electrical short circuit. Toyota says there have been no reports of any accidents or injuries relating to this issue. Dealers will contact owners and there will be no charge for any work. Authorised workshops will check the engine wire harness assembly and, if damaged, the assembly will be replaced with a new one that includes a protector. If no damage is found, a protective covering will be fitted over the insulation.

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