Hyundai Tucson (2015–)

What's good

Very comfortable and refined.

Spacious cabin and large boot.

Lots of family appeal with affordable running costs and huge boot. 

Five star Euro NCAP rating. 86% adult occupant safety, 85% passenger safety, 71% pedestrian safety and 71% safety assist.

What to watch out for

Not the sharpest car to drive.

Some cheap and scratchy plastics in the cabin.

Ride can get a bit bumpy on poor roads.

A weird situation arose, entirely the fault of the Motor Insurers Database. After poor sales, the Hyundai Tucson 1.6 T-GDI was withdrawn for a year. Then, because diesel was getting such a bad press, it was re-introduced as the 1.6 T-GDI Sport. Yet, for reasones known only unto themselves, insurers listed it as the GDI 174 Sport and do not recognise its correct name of 1.6 T-GDI Sport so, to get it insured you have to call it a "GDI 174 Sport."

30-6-2016: Report of clutch of 2015 Hyundai Tucson burning out completely while reversing a 1400kg caravan. Car had done just 3500 miles. Dealer wants £3000 to replace DMF and clutch.

9-2-2017: Report of foot operated tailgate of March 2016 Hyundai Tucson opening of its own accord with no key presence.

26-6-2017: Report of revs of new 2017 Hyundai Tucson 1.7 CRDI rising to 3,000 when the clutch is pressed to change gear, then returning to approximately 1,000. Could be that driver is using the high torque at low revs to drive at too low revs, so the DPF is sooting up and needs to actively regenerate.

19-7-2017: Report of tailgate of 2016 Hyundai Tucson intermittently failing to open electrically and emergency lever needing to be employed to open it.

16-9-2017: Report of significant vibration from powertrain of 7,000 mile 2016 Hyundai Tucson 1.7 CRDI three times in the past month at motorway speeds when the car suddenly started to vibrate so badly that the driver had to stop. Possibly a DMF issue. Another reader reported something similar when ascending motorway inclines in 6th gear. (In the Tucson and Sportage the 1.7 CRDI develops its maximum torque at a low 1300rpm.) Report of similar experience on 27-8-2017 in previous model 36,000 mile KIA Sportage 1.7CRDI.

10-10-2017: Further report of clutch problems with a Tucson 1.7CRDI, this time a September 2016. Severe clutch judder after 1,500 miles. Clutch and flywheel replaced by dealer at 4,000 miles, but judder returned at 6,800 miles. We think this is because of the comparatively low rpm at which the engine develops its maximum torque, giving clutch and DMF more work during low speed driving. (But apparently the 1.7CRDI has a solid rather than dual mass flywheel and that, coupled with maximum torque at 1,250rpm, is the reason.)

6-2-2018: Yet another report of clutch, dual mass flywheel and starter motor failure, this time on a 2016 Hyindai Tucson manual. Car came "to a dead stop whilst driving with smoke coming from the engine compartment." The report owner had back was that the clutch had burnt out damaging the flywheel which in turn damaged the starter motor. The vehicle is less than 2 years old and has only done 21,248 miles. Owner quoted as £3152.

16-2-2018: Report of "wandery" steering of 2016 Hyundai Tucson. Dealer replaced the steering rack, but steering still "not right".

16-10-2018: Complaint of clutch judder from 2015/65 Hyundai Tucson 1.7CRDI. Goes away when engine warms up. Has been present since car was new. Likely to be DMF. Not an actual failure so no warranted fix.

10-11-2018: Report by owner of 2015 Hyundai Tucson 1.7 CRDi 116 Blue Drive 2WD ISG Start/Stop Premium 5dr SUV Manual that suffered the common porblkem of clutch judder that there is now a fix for this. Spirit Hyundai in Corby were instrumental in getting owner's repaired, but the time taken to get it fixed has been because its a design flaw back at Hyundai. The good news is that there's a fix out there.

15-2-2019: Report of 40k mile 2017 Hyundai Tucson 1.7CRDI DCT with full Hyundai service history randomly refusing to accelerate. For example, if driver pulls out from lane one to overtake a lorry nothing happens and he has to pull back into lane 1. It even happens when going down steep hills. For example, owner was doing 60 on a dual carriageway going down a long hill (Sevenoaks to Tunbridge on the A21) and wanted to pass a lorry. Owner tried to accelerate, but the Tucson didn’t get past 60mph going downhill. Both cruise control and the speed limiter were off. The car even changed down a gear, causing revs to rise further (4th gear at 3,000rmp at 58MPH) and would not accelerate. The Hyundai dealer can find no fault even though it has happened half a dozen times now.

27-6-2019: Complaint of 4 - 6 week lead time being quoted for replacement wheel hub seals and brake calipers on a 2016 Hyundai Tucson.

12-7-2019: Report of manual gear selector sticking in 33,000 miles 2015/65 Hyundai Tucson bought used from Hyundai dealer in March 2019.

14-8-2019: Report of 'flat spot' in 18,000 miles 2018 Hyundai Tucson 1.6GDI 132HP manual when driver takes his foot off the accelerator pedal, then re-applies it. "The engine doesn't do anything for a couple of seconds and then comes on strong causing the transmission to take the strain. The Hyundai dealer says "they all do it" and that "nothing can be done." The car is run on superunleaded." Might be a fault with the throttle potentiometer.

21-12-2019: Another report of a Tucson 1.6GDI, this time a 2018/68 reg automatic now at 15,000 miles. The intermittent fault occurs about every 6-8 weeks, and occurs as the car comes to a rest, the handbrake applied, the gearstick put into P and then the engine starts to shake and bang and stalls after 5-8 seconds. The dashboard states “Autostop Error - select N or P to restart the engine.” All attempts to restart the engine fail. The car needs a period of time to rest before the engibe will re-start. (See 14-8-2019.)

What is your car like to live with?

We need your help with our latest Satisfaction Index, so that we can help others make a smarter car buying decision. What's it like to live with your car? Love it? Loath it? We want to know. Let us know about your car - it will only take a few minutes and you could be helping thousands of others.

Help us with the Honest John Satisfaction Index now