Should Volkswagen contribute to repairing an air conditioning hose fault on my 2007 California camper?

I have a 2007 Volkswagen California camper with 27,000 miles on the clock which went out of warranty on 22 July. An air conditioning hose has split which is going to cost around £700 to replace, because the whole front of the vehicle needs to be taken off for access along with the main radiator. Having looked at the design, the hose is held in place midway along its length by a metal ring on a 'stick'. The ring is in constant contact with the hose, hence it's worn through. The mechanic who looked at it at the dealership agreed that in another 27,000 miles the same thing will happen again. Volkswagen have offered to contribute 50 per cent of the cost - should I hold out for the full amount or settle?

Asked on 5 August 2010 by ileskye

Answered by Honest John
Since the vehicle is only just out of warranty and the wear that caused the fault obviously occurred within warranty, Volkswagen and the supplying dealer should jointly repair this free of charge (and probably will if you push).
Similar questions
I have two Nissan Qashqai, both under 10000 miles, just out of warranty and both with broken air con. Nissan is graciously offering 75 per cent contribution towards the parts. But I'm still left with a...
In March, I bought a low-mileage (10,000) 2013 Porsche Boxster from a Porsche dealer, including - what I thought was - a rock-solid two year warranty. Initially, I didn't use the air-con (to save fuel)...
A holed condenser caused gas loss in my Honda FR-V in late May. It was replaced in early June (£475) but operating pressure was too high (24 atm and rising, normal 10-14). Communications between my local...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer