I have identified someone who hit my parked car and drove off - what should I do next?
My parked car was reversed into while in a private car park. The other party did not stop and drove off. I have the details of the other party's car from CCTV, as well as clear proof that the accident was their fault. I have reported the incident to the police and also obtained the details of their insurance from AskMID.
I have today made a claim directly with their insurer, sending evidence of the incident. Is there anything else that I need to do, for example, tell my insurers? I would also like to choose the garage that does the repairs - is this acceptable?
I have today made a claim directly with their insurer, sending evidence of the incident. Is there anything else that I need to do, for example, tell my insurers? I would also like to choose the garage that does the repairs - is this acceptable?
Asked on 7 January 2020 by phs3272
Answered by
Honest John
You have the right to chose whomever you wish to repair your car - "your car, your choice" and do not let anyone tell you differently. You only need to notify your insurer when they hold a liability i.e, under the Road Traffic Act 1988 when a third party seeks to rise to a claim, though you will need to notify them that you have been involved in an incident when requoting at renewal.
I would suggest not dealing directly with the at-fault insurer, it is the worse way to claim. Use a claims/accident management company. Should anything go wrong dealing directly with the at-fault insurer, you have no rights of recourse via the Financial Ombudsman Service.
I would suggest not dealing directly with the at-fault insurer, it is the worse way to claim. Use a claims/accident management company. Should anything go wrong dealing directly with the at-fault insurer, you have no rights of recourse via the Financial Ombudsman Service.
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
I was in a car park park and drove over a chain which was flat on the floor. The chain flicked when the back wheels went over and damaged the car back bumper. The security admitted the was their mistake...
I parked my Volkswagen Transporter (195.5cm height) in a NCP car park last week stating max height 197cm. My van got stuck in the actual barrier stating 197cm but on measuring the barrier was actually...
I am trying to sell my 2001 Volkswagen Lupo but the advertising website would not accept the advert as their records had the car registered as a Cat B. I have owned the car four years having bought it...
.jpg)
