Should Nissan cover the replacement cost of my Juke's CVT gearbox failure?

It has just been confirmed that my 2014 Juke CVT gearbox has failed at 44,500 miles. Nissan have agreed to pay 50 per cent towards cost of £7000. The car has a full service history and I've only owned it for 2 years. How are they getting away with this?

Asked on 3 January 2020 by Tracey O'Sullivan

Answered by Honest John

In my opinion it's fair for Nissan to expect you to pay half of the cost of replacement of this notoriously failure-prone transmission, but not fair to set a price of £7000 for it. It's possible that you can get it rebuilt by a member of www.fedauto.co.uk for less than the £3500 you are being asked to pay.

Tags: legal and consumer advice gearboxes

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