Should my car's warranty cover water ingress?

My car is only 18 months old, but it has recently started to suffer from water ingress in the passenger and driver footwells. I took it back to the dealer to have the work done under warranty, but I've been told the problem is not a manufacturing fault because it's caused by blocked by leaves and mud in the plugs by the windscreen. Is this correct? Surely the dealer is liable for the repairs?

Asked on 31 December 2019 by Sarah Carr

Answered by Honest John
What the garage told you is correct. Decomposing leaves have blocked the drains either side of the bulkhead vent well at the base of the windscreen and that has left rainwater nowhere to go except via the pollen filter in to the car. You can usually clear the drains with a teapot spout brush, but you will need a a fresh pollen filter because the existing one will be sodden with water and impeding the airflow into the car.
Similar questions
I bought a Ford C-Max from Fords of Winsford (not a Ford dealership) in May 2016 and have subsequently had it serviced at Burns Garage (Ford) in my home town. According to the Service Book, the car was...
I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...
I recently bought a brand new MINI Cooper. It doesn't have sat nav as standard so I bought the Mini Click and Drive base system from a company selling genuine Mini accessories. I also wanted to have a...


Value my car