Somebody reversed into my car and admitted fault but now my insurer tell me they're denying it - what do you suggest I do?

While driving slowly along a narrow road, a car that was parked on the side reversed into my front door. This was three months ago. I noticed him reversing and sounded my horn but he continued to reverse. He admitted his mistake and we exchanged names, phone numbers and addresses. He said I should get the damage repaired privately because he did not want to pay the excess and his insurance premium will rise at renewal. The next day I got a written quotation from a Mercedes franchised body repairer of £750. The other party suggested that we should get a second quote from a body repairer he knows. So we met with this body panel person who said he could fix my car for £200 cash. I wanted my car to be repaired by a reputable garage and so reported the matter to Admiral (my insurer). Admiral has told me that the other party is denying having an accident on that day. I would appreciate your advice as to how should I proceed now.

Asked on 28 October 2019 by R K Hirani

Answered by Honest John
Leave it up to your insurer and request they issue proceedings against the other party. Do you have proof of any correspondence? Provide that to your insurer if so.
Similar questions
A month ago, I parked my car and stupidly didn't put the handbrake on. It rolled backwards and it scraped across the back bumper of another car. The only damage was a scratch on my car and chipped paint...
Following an accident, my car has substantial damage to a rear wing, wheel and suspension components. The insurer's suggested repairer will not repair the car. They say there was a previous repair and...
I accidentally scraped against a 2002 van with my van and knocked the rear light cluster off. It was parked in a 'Keep Clear' spot behind an auction house on a one-way street. The street was very narrow...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer