How often should the gearbox oil be changed on a Powershift automatic?

I contacted two Ford dealers to check the frequency for a transmission oil change in my 2016 Ford Kuga. Both say there is no need to change the oil yet although many forums and a recent reply from you suggested three years or 38000 miles whichever is first. My car has only done 10000 so why the disparity?

Asked on 4 June 2019 by Ray mcnally

Answered by Honest John
It depends if it has a Powershift transmission or a 6-speed torque converter automatic transmission. From February 2014 the 1.6 EcoBoost 182PS petrol engine came with a Durashift 6-speed torque converter automatic transmission and four wheel drive, and the 1.5 EcoBoost that followed came with the same, more reliable 6-speed torque converter auto. Had it been a diesel with a Powershift then it would have needed the transmission oil and filter change.
Similar questions
I have a Ford Kuga with an automatic transmission that has covered 10,000 miles. Does the oil need changing soon as some suggest a range from 30000 miles to 100000 miles or every three to four years? Does...
I have conflicting information concerning the Mondeo Powershift gearbox. On the one hand I have read that the gearbox is unreliable and on the other hand, that all will be well if the gearbox oil is changed...
I am contemplating buying a 2022 Ford Focus with an auto gearbox. Have Ford sorted the earlier auto box problems?
Related models
Class-leading handling, practical and spacious interior, plenty of examples to choose from.