How do insurance companies calculate the value of a write off?

On what basis does an insurance company calculate the payout figure of a write-off? If it decides to write off my badly accident-damaged car but I think the figure is too low, what are my options?

Asked on 20 May 2019 by Allan Blunden

Answered by Tim Kelly
They will reference Glass evaluator, CAP guide and CAZANA to value the vehicle. I suggest you do the same, you can then see if they are being fair or not. Advise you are disputing the value and wish to make a complaint. Then escalate to the Financial Ombudsman Service if you are still not happy.
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