A car I bought turned out to be an import - what can I do?

I was never informed that a 7-month-old Discovery I bought was an import and now two years later this has affected the price. The vehicle was purchased from Land Rover main dealer. What can I do?

Asked on 26 April 2019 by Stuart Walker

Answered by Honest John
You are entitled to compensation. See www.honestjohn.co.uk/faq/consumer-rights/ In particular, this bit: The Consumer Protection from Unfair Trading Regulations May 2008 (CPRs) incorporate The Sale and Supply of Goods to Consumers Regulations 2002 and contain a general prohibition against unfair commercial practices and, in particular prohibitions against misleading actions, misleading omissions and aggressive commercial practices. The Regulations are enforceable through the civil and criminal courts. The CPRs create an offence of misleading omissions which would not previously have been an offence if the consumer had not asked the right questions. So if a salesman knows a car has, for example, been badly damaged and repaired and does not tell the customer, he could later be held liable if the customer subsequently discovered that the car had been damaged and repaired.
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