What kind of chemistry do you have with your car? Love it? Loathe it? Let us know and you could win a £300 John Lewis voucher | No thanks
Ask a Question

I took out car insurance two months ago but my car still shows as uninsured - have I been the victim of a fake insurance firm?

I took out an insurance policy two months ago. Until today, my car is still not showing as insured on the MID website. The insurance company are no longer accepting any calls. It's like they have vanished. Please advise if and how I may complain. Would I be able to get my £450 deposit and last two £75 instalments back as well? I'm 22 years old, I just passed my test four months ago and this is my very first car.

Asked on by

It sounds like you have been duped and have dealt with a "ghost broker". If you have, unfortunately, you're unlikely to recoup your money. Firstly, cancel any payments. Then check if they're registered with the Financial Conduct Authority, you can do that here: register.fca.org.uk

How did you purchase the policy, via a price comparison site, direct with the insurer or via social media? If you made the payment with a credit card, you can contact them and advise you have been subject to possible fraud. Your premiums are way too cheap, which makes us believe this is a fraud. If something seems too good to be true, it usually is.
Similar questions
My friend had a very minor car accident. No damage was done to either car and no one was hurt in any way. Both drivers say it was the others' fault. There were no witnesses. The other driver was the only...
I come up to a T junction and stop. I look left and right, there is a car coming from the right with his left-hand indicator on. I assume he's going to turn left into the road I'm exiting so I pull out...
My daughter received an email from her insurance company, but addressed to a different person. She deleted this thinking it was spam. She then received a letter saying she needed to reply to them urgently...
 

Ask Honest John

Value my car