Is your car your pride and joy, or are you ready for a change? Let us know and you could win a £300 John Lewis voucher | No thanks
Ask a Question

We bought a car that claimed to have an RAC inspection report but it is faulty - what can we do?

My son bought a Volvo V50 from an RAC approved dealership which came with an RAC inspection report which gave it a clean bill of health. These were major deciding factors in the buying process. The dealers is be part of the Trading Standards Codes scheme and has their logo on the website. Long story short, it's a lemon. The dealer just puts the phone down when I call. Now I discover that he writes out the 'RAC' inspection report himself. The RAC local representative ignores all requests for help. The car is unusable and sits on their drive. What are the options?

Asked on by

Reject the car and take the appropriate legal action against the dealer. You might even additionally consider suing the RAC for advertising a service that does not exist, or at least take it up with the Advertising Standards Authority. See: www.honestjohn.co.uk/faq/consumer-rights/ To prove the condition of the car, use www.scotiavehicleinspection.com/, then sue the RAC for the cost of this. You might even consider using the RAC Used Vehicle Inspection Service to check out the car because they probably have no record of it since they did not inspect it in the first place.
Similar questions
Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had been very obviously tampered with. There is no way...
I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...
 

Ask Honest John

Value my car

Amount to borrow
Sorry. The minimum loan amount is £1000
To pay back over

My credit score

Best available rate 9.20%

Total repayment £8,930.17

Total cost of credit £1,430.17

£186.05

48 monthly payments

Apply now

Representative example

Borrowing £7,500 over 4 years with a representative APR of 25.4%, an annual interest rate of 25.4% (Fixed) and a deposit of £0.00, the amount payable would be £239.77 per month, with a total cost of credit of £4,008.96 and a total amount payable of £11,508.96.

CarFinance 247 Limited is acting as an independent credit broker

Universal Square, Devonshire Street North, Manchester, M12 6JH