Our car won't start and no one seems to know why?
I have a 2011 Ford Galaxy and it has just stopped starting. It is currently sitting at our local Ford garage who have run two diagnostic tests - one mechanical and one electrical test - and have come up. They have apparently emailed the Ford technical department for further advice and what to do next. Can you help with any advice? When we tried to start it, it didn't turn over at all. There was just a lot of clicking and a slight smell of electrical burning from under the bonnet.
Asked on 5 January 2019 by Darren John
Answered by
Honest John
If a diesel engine fails to start from cold then either the fuel is not getting through (possibly low pressure tank sender pump or injection pump failure) or the glowplugs are not glowing. It reads like the starter motor and ring seized together. The clicking is the relay opening. The smell of electrical burning is from persistently trying to make a connection to a failed, seized electrical component.
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