Thanks

interesting, my Volvo On Call App shows me that they have left it unlocked tonight as well!!!
I can lock it remotely, just hope that they haven't left the key in it

dont know if it is in doors (in their workshop) or not

Thank you
I bought the car from the main Volvo dealer in my area, I expected the finance would be with Volvo's own finance but it has all come through from Santander (I've only made one payment so far the car is that new)> On checking the correspondance it says "Santander Consumer (UK) plc trading as Volvo Car Financial Services"

Edited by guygamps on 27/02/2021 at 10:05

Santander are the finance provider for Volvo car financial service in the UK.

What is such a shame is that we LOVE the car, for us the PHEV approach is perfect, we charge it everynight, my wife gets to and from work mostly on pure electric, and we can (soon I hope) visit daughters in far flung corners of the country without worrying about finding charging points. It is super quite, smooth, lovely quality, a pleasure to drive, and my post here on Honest John after 1 month of ownership should have been all positive

Heh ho

Well today, they called me to inform me the problem is narrowed down to a faulty oil pressure sensor. Part is ordered but out of stock in UK and coming on Thursday or Friday (from Sweden). Brexit import delays not withstanding. No offer of a courtesy car just yet, buy we don't need one (though will if our own car not back in our hands by end of week),

It's good they've narrowed it down, but p155-poor that they STILL haven't offered a courtesy car.

I would be tempted to very calmly and firmly spell out to them how disappointed you are that you've lost use of your month-old car for over a week, and you haven't even been offered a courtesy vehicle, and that this falls far below what you'd expect from a dealer of a premium brand like Volvo, and asking what they propose to do about it.

So to conclude, we have had the car back now 1 week and so far no repeat of the issues

Before collecting it I rang Volvo Finance executive office, and told them what had happened and that it I had reason to return the vehicle a second time for this fault (hopefully not) I would want it on record that I will be rejecting the car - they were very understanding and I got no push back

Collected the car, it hadn't been valeted, no gesture to us (especially to Mrs G), I mean a bunch of flowers or something would have been nice, lets not forget the car was only 6 weeks old and had been off the road for 1 week of that.

But at end of day if its sorted, as I said at the beginning, we have given the dealer benefit of the doubt