VW Assist

Honest John Back Room » Motoring discussion
View Threaded
Sun 4 May 2003 16:40
VW Assist - pdc {P}
Anyone have any experience of Volkswagen Assist? My AA membership is up for renewal but as they have recently left me high and dry, and as I have VW Assist with my new car, I was thinking of dumping them.

The thing is, I know of the AA but have never used VW Assist in my 6 years as a new VW owner.
Reply | Report as offensive | Link
Sun 4 May 2003 16:46
VW Assist - Godfrey H {P}
I can't help you with any detail, but almost certainly the actual roadside assistance will be contracted out and you could in reality be waiting for the AA to turn up - or not turn up in your case! Depends on whom they are using.
Reply | Report as offensive | Link
Sun 4 May 2003 16:55
VW Assist - Marcos{P}
In January I called out Mercedes to my new E class as it was making a funny scraping noise. They came within 20 mins dropped off a replacement E-Class and took my car. They returned about an hour later with the scrapping noise bieng blamed on ice forming near the discs and the problem sorted.
I was well impressed.
Reply | Report as offensive | Link
Sun 4 May 2003 20:08
VW Assist - Nortones2
I had to call on VW Assist once: quick response, from a "dedicated" VW badged vehicle. I'd have no qualms, as it doesn't cost anything extra.
Reply | Report as offensive | Link
Tue 6 May 2003 13:07
VW Assist - oldtoffee
I've had to call them once to a fault with the c/locking on my Passat. They came out within an hour, in a VW Assist Sharan, plugged in the diagnostics, found the fault, effected a temporary repair and booked me in at the local agents, loan car etc. I'm impressed and at 75 quid a year they get my business.
Reply | Report as offensive | Link
Fri 9 May 2003 14:19
VW Assist - shoei
I have been a member of Vw On Call since 1995 and of the few occasions I have used them they have been first class. Everytime I have used them they arrived in a dedicated VW On call vehicle within the hour, and got me mobile again within 30 minutes.
Reply | Report as offensive | Link

Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.

Honest Used Car Prices

From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.

Unsure of what to buy? Our Top 10s are here to help you....