You are a customer who reports a fault during warranty.
Several attempts to fix by Ford agent.
Same fault occurs several times in warranty.
Out of warranty the Ford agent tells you £XXXX to fix the same fault with only 19K on the clock!!
Small claims court - up to £5,000 - you would win! I am confident.
I had a g/box issue with a Vauxhall, in warranty. Changed for thinner oil
and it got better. 2/3 months later, out of warranty the g/box again acted up - repaired
by Vauxhall dealer under warranty.
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