Could be any one of a number of reasons - but yes, the fact that it's a weekend, and a bank-holiday weekend at that, probably comes into it.

Just ring them as soon as they open today (from 9:30, it says on the website).

Edited by FP on 27/08/2017 at 09:34

First thing I did was check the spam filters and nothing there. Typical I tried to ring them up and it's all automated. Guess what...they ask you to type in your policy number via the keypad and won't let you go any further unless you do that (which is pretty difficult when they haven't even given me the policy number).

Thanks manatee. managed to get through to them on the quote number and they put me through to customer service. Turns out it was my fault after all (embarassed much). I'm useless with technology . I was going to use my tiscali email but had problems with it so changed it to my gmail address and yeah apparently it changed the first part of the email address but not the second part so the email address was wrong. Oh well at least they confirmed it was insured and said there must be a delay on the askMID database.

I don't think the delay in getting on to the MID database is too worrying as there has always been debate and discussion about the length of time it CAN SOMETIMES take for it to appear. TBH I always carry a paper copy of my certificate in the car just to show willing to a PC who might stop me and not find details showing up for whatever reason. Don't carry driving licence in case I lose it and the MOT is strictly online (although I suppose I could keep the paper confirmation sheet with me but I don't think they can sieze the car from the roadside on the grounds of no MOT showing on their system, whereas the lack of insurance could mean a tow and a bus home)

Edited by KB. on 27/08/2017 at 16:12