They are the type of details I confirm before I sign on the dotted line. When I ordered the Superb back in November for March delivery the salesman wrote in clear english that the interst rate of 0% would be honoured and the PX valuation would be honoured even if the delivery date slipped.

There is no point asking these question 12 weeks later.

But once I got a right shifty salesman who confirmed it in writing and once I was out of the showroom altered the showroom copy. When the car arrived he said the PX car would need to be revalued and I pointed out to him our original deal. He would not budge so I called for the dealer principal. He showed me their copy which noted the PX would be revalued and I showed him the original which both myself and the salesman had signed which had no such notes other than confirming the PX valuation was for the delivery date. The dealer principle initially went down the same route as the salesman but when I told them I would be seeking legal advice he called the MD into his office. They agreed to honour my original order.

When I went to collect the car 4 days later the salesman I had dealt with was no longer there but his replacement was just as bad. 12 months later I got the Police round since my PX had been cloned whilst at the dealership and they were wanting to know the names of all I had spoken to at the garage. Several heads rolled.

Just remeber the 3 golden rules of car buying

Rule 1 All salesmen are liars

Ruel 2 All salesmen are liars

Rule 3 Refer to rules 1 and 2

Edited by skidpan on 30/05/2017 at 14:46

Some prepaid service packages are good value

Some are very good value.

Mini Cooper S. No discounts available when we bought the car (even from brokers) but we got the 5 year TLC pack thrown in as part of the deal. Only had one service but it still saved us money (would have still saved us money if we had paid for the package in reality).

Seat Leon. £11 a month for 35 months, thats a total of £385. The first 3 services if bought when due would have cost me almost £500.

Nissan Note. The 3 year package was £299 which was way less than individual services. But since we were buying on a PCP the offer was £199 for the package. Then the dealer pointed out that as part of the additional discounts available to us since we were existing Nissan owners it dropped to £99. Then he simply said he would throw it in as part of the deal. So the 3 years package cost us basically nothing.

Skoda Superb. 2 year package was £280. Cost to buy when due was approx £380 so a useful saving. But since the package was included in the 3 year 0% finance deal I am paying for it over 3 years.

And since we bought our Kia and were offered the rip off servicing package they heve seen the light and offer their very good value care 3 and care 5 deals.