I've been looking at a few used cars recently and I'm amazed at the general lack of care across the board by the dealers.
1) BMW - garage, friendly and helpful generally but the car I test drove was pretty scruffy inside. Wouldn't budge on part ex so I left as the salesman started to get very huffy that I wouldn't immediately jump at the bottom book offer on my car.
2) Indie garage (Kia) - could barely be bothered to give me the time of day. Basically sighed when I asked for a part ex value for my car!
3) Mini garage - knew absolutely nothing about the car - and I mean nothing. Was told over the phone it was 'mint inside' and it absolutely stunk of stale tabs. Didn't even bother with a test drive.
When i bought my last car a year or so ago (a main Renault main dealer even though I bought a Vauxhall) the place was shabby but the general service and preparation of the cars was good. And they happily negotiated until we hit the right price for me.
So I've decided to hold onto my car for a bit longer, I can't be bothered with the hassle!
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