This might be a daft question but here goes.
Over the past 5 years me and my wife (who is a named driver on my insurance) have had a few, all non-fault or windscreen, claims on our insurance policies.
What the insurance companies never seem to do is provide the value of the repairs which is, as I understand it, one of the pieces of information I need for a new insurance quote, or at least it is on the comparison websites (some have a 'price unknown' option but others don't). Last year I had my bumper cracked by a van hitting me but as the other party's insurance company paid I didn't receive any documentation, I went back to the company that did the work and they eventually sent me a copy of the invoice.
Then last week a lorry thew up a stone which broke my windscreen, we had windscreen cover with a £75 excess. My wife asked the autoglass mechanic what the cost of the repair was that she should put in for future quotes and he told her £75, she said this was the excess and not the cost of the repair but he said he didn't know how much the repair was but it was only the £75 that she needed. What I did was go back to autoglass as a prospective new customer, give them my reg and get a quote which I've used on the comparison site.
Do I have the wrong end of the stick here? The figure I need for quotes is the bottom-line, what was the cost of the damage caused which you claimed for (either through your own or another insurance company)....isn't it?
|