Can I claim for transporting a faulty car back to the dealer?

I recently bought a second hand car. It developed a fault after a few days and my garage says it is unroadworthy. The dealer is refusing to refund so I am making a small claim. Should I claim the cost...

Pothole damage cost me £480 but the council deny liability. Should I go through Small Claims?

I sustained damage to two tyres from hitting a large pot hole. The council are denying liability as they say they knew about the hole from a report the day before. They had apparently initiated their procedures...

Mechanic broke my master key, what now?

I've just had two new tyres fitted to my Mercedes-Benz, but the mechanic broke my master key. They've offered to drill the broken nuts but I don't trust them not to further damage the wheels. Plus, why...

What are our rights after buying an unroadworthy car in a private sale?

My son bought a BMW 1 Series this week from a private seller for £2500. He has had it five days and only driven it 25 miles. Yesterday, it failed to start. It would turn over but not fire up. When we got...

I bought a used car in November and now the cambelt has gone - where do I stand?

I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...

I was sold a car with defective tyres and had to pay for replacements - what are my rights?

I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...

Who should pay for the work to repair our car?

Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...

I was told my used car came with a full digital service history but now it seems that's not the case - what do I do?

I have recently part-exchanged a 30-month-old BMW X1, after one year of ownership, for a Jaguar E-Pace. I originally bought the car as an Approved Used BMW from a main dealer and was told that the service...

My car was damaged at a recovery depot - but the company won't make good the damage?

My car was recovered from France to the UK after an automatic gearbox failure. The vehicle was "dropped off a forklift truck" at a storage depot run by Nationwide Assistance Group in the UK while waiting...

The water pump on my car went five months after I bought it - should the dealer cover the cost?

I bought a five-year-old Audi S1 with 18,000 miles on the clock at the end of January. Last week, less than five months later and with under 25,000 miles on the clock, the coolant warning light came on....