Ask Honest John

Most recently answered new car rejection questions
I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took it back to the dealership for investigation a few...
I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual noise coming from the engine. They directed me...
I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...
My new car was due to be delivered today. I received a call yesterday afternoon to say that it would not be delivered as it was damaged by the car valeter. I don't know the extent of the damage. It is...
I entered an agreement to purchase a new car in early June with a local Volkswagen dealer who had agreed to match the best price offered by a UK dealer via Carwow.co.uk for a Golf Match 1.4 TSI 125PS. This...
I bought my Kia Rio (2011 plate) in March 2012 which had only 4000 miles on the clock and was sold with the Kia 7 yr warranty. Within 2 months of buying it the car had an electrical problem which prevented...
My Range Rover Evoque only two months old, and has already spent five days at the main dealer. They've been trying to fix creaks around doors, seats, dashboard and rattles in the door cards, but have been...
I picked up a brand new Jaguar XF 2.2d SE on 17" wheels in November 2011 and immediately noticed that the whole car was vibrating at anything above 50mph. I did about 10miles and took the car back to the...
What rights do I have to reject a car purchased in June 2010? When we purchased the car we had agreed a timescale for the main dealer to complete the work, which they did. But subsequently the car has...
 

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