Can I trust Fiat's 'Call Fiat First' accident management scheme?

As a fellow owner of a Fiat 500 you may have received a copy of the "Call Fiat First" booklet from your Fiat dealer. This asks you to call 0844 209 2583 number in case of accident or theft of the car....

Low mileage used Fiat 500 for £8200 - is there a catch?

Trade Sales and Motorpoint seem to have lots of low mileage 2012 Fiat 500s from £8200. No franchised dealer seems to do these for less than £9000. I assume these are ex-fleet or learner school. Do you...

Can you recommend independent insurance for a hire car?

Can you recommend an independent insurance company that takes on the full coverage of a hire vehicle, with all the additional bits included, rather than use the rental company's own insurance which I believe...

Keeping a hire car after a car write off - is this correct?

I need to have transport to search for a replacement car and get to work after receiving a settlement cheque for a no fault accident write off but I am being told to return it. Is this correct?

Who should cover my hire car charges after an accident?

My insurance company gave me permission to hire a car whilst waiting for either my car to be repaired or the total loss costs paid. Because of various mistakes, the car hire has gone on for a couple of...

Can I hire a car with a paper driving licence only?

Towards the end of next month I am going to Italy and may need to hire a car. I only hold a paper version of my driving licence as the need has not arisen yet for me to apply for the photocard version....

Received a parking charge for a hire car I'd returned a week earlier - what redress do I have?

Today I received a parking charge from Parking Eye. The date of the 'offence' was 19 May 2012 but the car was a loan car that I had borrowed from Stoneacre Ford on 11 May 2012 for one day only. I can only...

Some hidden costs associated with hire vans.

I had to hire a van from a well-known rental company. The assistant asked me for both parts of my driving licence and, because I did not have the paper counterpart with me, had to make a call to DVLA,...

Should I return my new car having found out that it's ex-rental?

I brought my nearly new June 2011 Audi A4 TDI Multitronic home last night, only to find on checking the logbook that the one previous owner had been Hertz. I had specifically said to the Audi dealer that...

How do Portuguese road tolls affect hire cars?

We have just returned from Portugal and, as usual hired a car from Faro to drive via the A22 to Lagos. Thanks to previous remarks from readers we were aware of the new tolls and the latest update is that...