Damage to new car prior to delivery - do I accept the car?

The evening before picking up my new vehicle (£30K worth!) the dealer called to say the valet had driven it into a wall and the bumper and wing will have to be replaced at the body-shop. What are my rights?...

How much would it cost to have a Corsa's bottom end (?) repaired?

Having just shelled out £425 to get my teenage son's Corsa through its MOT on Thursday, I'm a bit p'd off that it broke down on Friday. Breakdown guy said it sounds like the bottom end has gone. Question...

Is Honda liable for structural damage to my 2010 Civic?

I have 2010 Honda Civic. I took it for its first MoT and the garage asked me to come and look at the car. It would not pass because the spot welds over the strut top had come away, the wheels were out...

Swirl flap damage to my 320d - common?

My BMW 320d, 04 plate, broke down a few weeks ago with a clattering sound. It was towed to the garage. They said that one of the swirl flaps had fallen into the engine. The garage is looking for a replacement...

Garage damaged car during service but will accept no responsibility.

I took my car to Evans Halshaw for a complimentary oil and filter change after purchasing it there as a used car. My car had no marks or scratches or technical problems on it when I dropped it off. When...

How can I claim for damage caused by a pothole?

Having suffered a burst tyre after hitting a pothole while driving on a wet road in the dark, what procedures should I follow in order to make a claim against the council concerned? I have sympathy for...

Can I claim for pothole damage to my Honda Jazz?

I bought my wife a new Honda Jazz in September 2012. On Wednesday, she was driving along an unlit road when she hit a pothole with her nearside front wheel. It was raining and visibility was poor. The...

How can I avoid a claims management company dealing with my accident?

A month ago I had a very slight accident. I backed out of a parking bay and into a car that had stopped behind me (my fault, no doubt about it). We examined the damage to the other vehicle (which was seven...

Should I buy this damaged Golf?

We agreed to buy a Golf as a Volkswagen approved used car and when we inspected the car it had just arrived and had some scratches and minor dents which we were assured would be rectified before delivery. We...

Can I claim from the Highways Agency for pothole damage to my car?

The lane we have to drive on every day is full of potholes and, despite several complaints to Highways, nothing has been done. We now have broken a road spring due to the condition of the road. Do Highways...