Our van is faulty and the dealer has failed to fix the issues - what do we do now?

We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...

Are classic cars legally covered by the same warranty as modern cars?

Are classic cars legally covered by the same warranty as modern cars?

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

I bought a secondhand car two months ago - is the seller responsible for fixing its faults?

My dad purchased me a 2009 MINI about two months ago, in which time I've done 2000 miles. When the car went for it's MoT, it passed with a minor refusal for headlight bulb but was advised an engine management...

The dealer is refusing to accept my rejection of a faulty car - what do I do?

I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...

I purchased a car with some minor faults - what are my rights?

I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed a few things - one alloy was particularly badly...

I was sold a car with a false service history - where do I legally stand?

I recently bought a car. It was stated on service book that the timing belt had been changed and the service book was stamped, but I've now found out it wasn't. I've had it changed as a precaution due...

Had to have EGR valve replaced after emissions fix - where do I stand now it's broken again?

I had the Volkswagen emissions fix done in February. Then had to pay shortly afterwards for EGR valve with a reduced goodwill rate of £500 as car kept going into limp mode. Performance has been worse since...

I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook?

I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...

Charged £800 for changing address on insurance - is a refund likely?

My daughter recently notified her insurer, Hastings Direct, of her change of address for the remaining three months of her insurance policy. She then received a confirmation message from Hastings, followed...