Missing service history - what are my rights?

My car was advertised with service history but the garage cannot provide any evidence. I bought it from an approved garage. What are my rights? Should I be entitled to a discount or refund?

The car I recently purchased has several faults - what are my rights?

We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come on within 30 minutes of collecting the car and found...

Should faulty air con be covered a used car dealer?

My son bought a car on Sunday from a secondhand dealership. On the test drive, the air con was blowing but didn't seem very cold so he assumed maybe it hadn't had a chance to cool (he knows this shouldn't...

I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next?

I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On the drive home, it was clear that between 1200 and...

I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund?

I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to 20mph. No misfiring or warning messages were visible...

The turbo on my 2016 BMW X1 has failed. Should we seek compensation?

The turbo on my 2016 BMW X1 has failed. For this to happen on a four-year-old car with 40,000 miles seems unreasonable. The car has only been driven by my wife and daughter. Is there any recourse to BMW?...

There's a fault with a car we bought from a secondhand dealer. Do we have to pay for diagnostics?

A car we bought from a secondhand dealer clearly had a fault on purchase but we only detected it when driving home on the motorway. Do we still have to pay the diagnostic costs and first £100 excess as...

How do I reject a vehicle that the dealer says isn't faulty?

My brand new Land Rover makes a loud booming sound in the cabin at speeds of 30mph and below, causing headaches and making passengers feel nauseous. However, the dealer says it’s a characteristic of the...

Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do?

I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The garage has now discovered a broken glow plug in...

My car has suffered premature alternator failure. The carmaker won't help with the £1100 bill, so what now?

The alternator on my 2017 Honda Civic has gone after only 33,000 miles, which suggests the parts was not fit for purpose or faulty. The dealer has contacted Honda but they are offering no assistance. The...