Ask Honest John

Most recently answered fire questions
Just had a chat with an AA patrolman. He told us that fire-damaged window seals can kill you if you touch them.
I am considering buying a new Ford C-Max with the 150 Ecoboost engine. I read the 9 Feb Telegraph article on the Kuga which appeared to intimate that this engine has been catching fire in the US more often...
My wife's 2010 BMW 118d Coupe automatic caught fire under the bonnet last week and completely burned out. Fortunately, she evacuated in time and called the Fire Brigade, but the car is a write off. It...
I purchased a second hand 57 plate Citroen C4 Picasso on 18th September 2012 from Arnold Clark, Last night it caught fire whilst driving and its now just a metal shell. Is this not a sale of goods problem...
On Friday 1st April I was driving along the road in my 2006 Audi A4 convertible with my three year old daughter. All of a sudden I started to smell an intense smell of burning and smoke stared pouring...
We are getting some interesting cases at the moment that probably should be written up as articles. The first one concerns Enterprise rent-a-car that tried to charge a reader £1,675 for repairing a credit-hire...
I have a 1952 Ford Prefect insured third party, fire and theft. A fault in the trafficator caused the loom to short. The dash, headlining, door card, front carpet, steering wheel and driver's seat are...
I was recently in a car park when another car nearby caught fire. Luckily I was able to move my car away, but if the fire had damaged my car would I have had to claim from my insurance or that of the car...
I run and insure three cars and, until 2009, had no claims for 37 years and no convictions. I had a Discovery insured by Saga with protected no-claim bonus, written off by fire in April 2009 and a similar...
My 11-month-old Citroen C4 Picasso 5 VTR Diesel caught fire on my drive after travelling just three miles from work, causing damage to my house and the house next door. The car looks as if it is a complete...