Damage due to potholes

I was travelling in Cumbria down the Kirkstone Pass out of Winderemere and hit a large pothole (3/4 foot long and up to 3 inches deep). There was an enourmous noise in the cabin of my Jaguar XF that...

Folding roof damaged

I have dispute with a garage in Peterborough from which I bought an MG TF on the 1st of April and I would appreciate your advice. Within hours of picking up the car a split appeared in the back screen...

Abnormal oil consumption

This car has been using a litre of oil every three weeks from new. Audi Liverpool (the suppliers) say that could be normal as Audi engines always use a fair amount of oil when new. They now admit that...

Faulty Roof Rack

I bought an 18 month old Peugeot 207 in August 2009 from a main Peugeot dealer. With it I bought a set of roof bars, which were fitted to the car when I bought it. I had removed and replaced them several...

Why has my insurance company noted minor pothole damage as an 'incident'?

When I renewed my car insurance I also took out a specialist uninsured loss recovery insurance. Having recently damaged a tyre and wheel in a pothole I wondered if the specialist would pursue the council....

Scratches on privacy glass

I have somehow got some pretty bad scraches on the rear window of my C-Max. Is this a stick-on film or is it darkened glass? Is there anything I can do to make them less obvious?

Why did Apcoa Parking reject my claim for damage after my car was dented in their car park?

On 5 February, I left my car for one week at Apcoa Parking, Gatwick Airport. On return, I found that the offside indicator light and wing had been knocked, leaving a dent and no light cover. I immediately...

Why did my neighbour take his car, which I'd damaged, to be repaired at an expensive garage?

My next-door neighbour's relative's car was parked on their drive, and I reversed into it and just scraped the side, and took a chip out of the light unit. I offered to pay for the damage done out of my...

Why have I been charged for damage above wear and tear when returning a lease car for auction?

In September 2010 I returned a lease car after four years and three months, with 83,000 on the clock. It had a few scratches on it from hedges, etc, but nothing through to the metal, and the chap collecting...

Can I claim from a car wash company for breaking my Volkswagen Passat's rear wiper spindle?

On 2nd Nov 2010 my local garage car wash ripped the rear wiper off my 2002 Volkswagen Passat, breaking the arm at the spindle. The cost of repairs will be £273. I reported this to the manageress of the...