Ask Honest John

Most recently answered consumer rights questions
I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had been used for track days by BMW UK. I had asked...
Does the three-month warranty on secondhand cars cover everything?
We purchased a 2017 Land Rover Discovery with 47,000 miles in April this year form a Land Rover dealer. The purchase price was £40,000. The car developped a fault whereby it would stall in reverse gear...
My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...
I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...
I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...
I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...
Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...
I bought a one previous owner 2015 Honda HR-V 2015 and the clutch has burnt out at 26000 miles. How do I get the main dealer to agree that clutch must have been very worn when they sold it?
I bought a five-year-old Audi S1 with 18,000 miles on the clock at the end of January. Last week, less than five months later and with under 25,000 miles on the clock, the coolant warning light came on....
 

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