Car was written off by uninsured driver - why will my insurance not pay out?

My sister-in-law's car was written off after a collision with a car whose driver ran off. It appears the other car wasn't insured but it appears the driver has not been identified. The police have been...

The belt snapped on my Citroen C4 - should I buy the parts myself to be fitted by someone?

I can't afford the £1400 quoted for fixing my 2007 Citroen C4 after the cam belt snapped. Garage said they would have to send head off to check damage first. Is it worth me buying a new head myself and...

The emissions fix has ruined my 2010 Audi A3 - what should I do?

I had the emissions "fix" on my 2010 Audi A3 at the end of February and had nothing but problems since. Power has been altered dramatically and even to the point of cutting out on me a few times. I've...

A car I sold was modified by the buyer - am I liable now it's damaged?

I'm a sole trader who recently sold an Audi A3. The buyer said they were having it remapped even though I told them it would void any warranty on the engine, clutch and gearbox. Subsequently, almost straight...

Are the dealership liable for selling me an electric car that I can't charge?

A dealership sold us a Nissan Leaf. We didn't have many requirements beyond the basic spec (Acenta 30kw) but did specifically ask prior to order to have the ability to plug into a car charger at a specific...

A bodyshop botched a respray of my new van - how should I resolve this?

I bought a new Ford Transit Custom M-Sport from a Ford main dealer in March 2016. In January 2017, the paintwork bubbled in the cold weather. Ford put me onto Van-Sports (M-Sports) who did the bodywork...

A driver hit my car and has made up a false witness - how do I ensure I'm not held liable for the accident?

I was involved in a accident earlier this year where I was joining a roundabout. There was a car on the right hand side which was edging forward to join the roundabout and because I could see oncoming...

Is Volkswagen liable to fix my Polo?

I purchased a Volkswagen Polo 1.2 new in May 2015 from a Volkswagen supplier and have had it regularly serviced with them. Early this year, after heavy rain, I noticed that on opening the rear passenger...

My daughter's new Skoda Citigo is faulty - what do you think we should do?

Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse gears, which is worrying. The car was purchased...

Turbo has failed three times - do I have any comeback against the dealer?

I bought a Citroen C4 with a broken turbo and got a new one fitted with warranty. However, the new turbo failed within 10,000 miles. Another one was fitted under warranty, but less than three months after...