My new car has a leaky roof - does the dealer have to refund the purchase price? | Ask Honest John

My new car has a leaky roof - does the dealer have to refund the purchase price?

I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should I reject the car and ask for refund or ask for a new car?

Asked on 5 October 2017 by Gentian Dema

Answered by Honest John

The dealer has to fix it or buy the car back from you at its current market value. He doesn't have to refund the purchase price.

Tags: legal and consumer advice new car rejection water leaks right to reject market value

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