My friend's premium increased after he reported a fraudulent claim - how do we proceed?
My friend returned to his car to find a note saying he had damaged another car in supermarket car park. This was not true, there was no incident. He now finds his premium has gone up as he reported an incident. They state he informed them his car was damaged. He did not, the car has never been damaged. English is not his first language and it can only be assumed there was a misunderstanding. How can he proceed?
Asked on 26 September 2017 by Steve Darushian
Answered by
Honest John
He needs to contact his insurer and raise a complaint, then complain to the Financial Ombudsman service. Make it clear that he feels this is a fraudulent claim.
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
Someone claims that I hit their car, but I was not in that area. My insurance company is not defending my argument, even though they have inspected my car and found it not to be damaged. My premium has...
Nine months ago, I was sitting in standstill traffic looking out of my driver's side window when I felt a bump. My car had made contact with the car in front of me. I feel like I would have noticed if...
I've been in France on holiday since 10 July 2017. On 15 August, I received an email from Admiral insurance saying they have been advised of a possible incident on 4 August involving my car, in which a...
.jpg)
